Founded in 1992, Majid Al Futtaim is the leading shopping mall, retail and leisure pioneer across the Middle East, Africa and Asia. A remarkable business success story, Majid Al Futtaim started from one man’s vision to transform the face of shopping, entertainment and leisure to 'create great moments for everyone, every day’. It has since grown into o...

HR Manager (Supermarkets - Kenya)

ROLE SUMMARY

The HR Manager - Supermarkets will lead the people strategy across all supermarkets in the region, ensuring the attraction, development, engagement and retention of talent while fostering a high-performance culture. The role is responsible for partnering with business leaders to drive workforce effectiveness, employee experience, organisational capability and compliance with labour laws and company policies.

ROLE PROFILE

• Partner with branch and business leadership to translate business objectives into people strategies that drive operational effectiveness, productivity and employee performance.
• Lead workforce planning, manpower optimisation and deployment across branches, ensuring appropriate staffing levels, productivity and effective utilisation of resources.
• Provide strategic guidance on employee relations, disciplinary and grievance matters, ensuring fair, consistent and legally compliant people practices in line with Kenyan labour legislation.
• Drive the performance management cycle across the business, supporting with objective setting, performance reviews and accountability.
• Develop and implement initiatives that strengthen employee engagement, employee experience, culture and retention, using people insights to address key engagement and turnover drivers.
• Support the business on people leadership, team effectiveness, succession readiness and building high-performing teams.
• Partner with leadership on organisational changes, new store openings, process improvements and other transformation initiatives, ensuring effective people transition and adoption.
• Ensure consistent application of HR policies and procedures while using HR data and insights on headcount, turnover, absenteeism, productivity and employee trends to support informed business decisions.

REQUIREMENTS

• Bachelor’s degree in Human Resources Management, Business Administrationor a related field.
• Professional HR qualification such as CHRP-K, SHRM-CP, SHRM-SCP or equivalent.
• Membership of a recognised HR professional bod, such as IHRM is an added advantage.
• A Master’s degree in Human Resources, Business Administration or a related field is an added advantage.
• 10-15 years of progressive HR experience, preferably within a large, multi-site, high-volume retail, FMCG, hospitality or similarly operational environment
• Strong experience managing employee relations, performance, labour compliance and workforce productivity.

WHAT WE OFFER

At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!

Work in a friendly environment, where everyone shares positive vibes and excited about our future.

Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

• Partner with branch and business leadership to translate business objectives into people strategies that drive operational effectiveness, productivity and employee performance.
• Lead workforce planning, manpower optimisation and deployment across branches, ensuring appropriate staffing levels, productivity and effective utilisation of resources.
• Provide strategic guidance on employee relations, disciplinary and grievance matters, ensuring fair, consistent and legally compliant people practices in line with Kenyan labour legislation.
• Drive the performance management cycle across the business, supporting with objective setting, performance reviews and accountability.
• Develop and implement initiatives that strengthen employee engagement, employee experience, culture and retention, using people insights to address key engagement and turnover drivers.
• Support the business on people leadership, team effectiveness, succession readiness and building high-performing teams.
• Partner with leadership on organisational changes, new store openings, process improvements and other transformation initiatives, ensuring effective people transition and adoption.
• Ensure consistent application of HR policies and procedures while using HR data and insights on headcount, turnover, absenteeism, productivity and employee trends to support informed business decisions.

• Employee relations
• Performance management
• Labour compliance
• Workforce productivity
• HR data analysis
• Talent attraction, development, engagement and retention
• Organizational capability building
• Change management

• Bachelor’s degree in Human Resources Management, Business Administration or a related field.
• Professional HR qualification such as CHRP-K, SHRM-CP, SHRM-SCP or equivalent.
• Membership of a recognised HR professional body, such as IHRM is an added advantage.
• A Master’s degree in Human Resources, Business Administration or a related field is an added advantage.