Background

CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.

Position Summary

The HR Officer / Administrator provides the operational and administrative backbone of our client HR function. The role owns HR operations, the full employee lifecycle, records and data integrity, payroll and statutory compliance, performance and development administration, and HR reporting.

Key Responsibilities

Employee Lifecycle & HR Operations

• Serve as first-line HR support: receive enquiries, guide staff on HR processes, and route sensitive matters appropriately.
• Support recruitment and selection: vacancy documentation, interview scheduling, candidate communication, reference checks, and filing.
• Coordinate onboarding and workspace readiness; communicate the HR team's induction plan and ensure it is adhered to.
• Track attendance, leave requests, balances, and absenteeism trends.
• Coordinate offboarding and clearance: exit documentation, exit interviews, benefits closure, final payroll inputs, and records archiving.

Payroll & Statutory Compliance

• Own payroll processing for the group — no other team processes payroll — including inputs for starters, exits, leave without pay, allowances, deductions, benefits changes, and overtime.
• Process statutory payments (PAYE, NSSF, SHIF/NHIF) accurately and on time.
• Handle statutory registration when new companies or projects are onboarded.
• Maintain HR compliance files, audit evidence, statutory records, and renewal reminders for internal and external audits.

Employee Records, Systems & Reporting

• Maintain complete employee files — NDAs, contracts, job descriptions, ID documents, policy acknowledgements, and personnel changes.
• Update HR systems accurately, protect confidential information, run data quality checks, and correct data gaps.
• Compile monthly HR reports and dashboards covering headcount, leave, attendance, recruitment, onboarding, performance, compliance, and exits.

Performance & Development

• Coordinate performance-review schedules, reminders, forms, and documentation, including performance improvement plans (PIPs) and Personal Development Plans (PDPs)
• Monitor PDP progress and completion across staff.
• Administer learning and development: training calendars, nominations, attendance, evaluations, certificates, and records.

Employee Relations, Policy & Culture

• Provide employee-relations case support: document grievances, disciplinary matters, investigations, outcomes, and follow-ups while maintaining confidentiality.
• Communicate and implement policies, support training, track compliance, and flag non-compliance.
• Support wellness, engagement, and culture activities, surveys, and recognition.

Benefits, Vendors & Budget

• Maintain benefits records and provide HR oversight on insurance, ensuring continued employee follow-up.
• Administer HR vendors and contracts: records, service delivery, invoices, and renewals.
• Track HR budget items, training, recruitment, and welfare costs for approvals and reporting.

Qualifications & Experience

The successful candidate should have:

• Bachelor's degree in Human Resource Management or a closely related HR discipline.
• IHRM membership (or eligibility).
• Minimum 3–4 years of progressive HR operations / administration experience, preferably in a multi-entity or multi-brand organization.
• Hands-on ownership of payroll processing, including statutory remittances (PAYE, NSSF, SHIF/NHIF) and registration of newly onboarded entities or projects.
• Experience with HRIS / payroll platforms (Microsoft Dynamics D365 or equivalent).
• Working knowledge of Kenyan labour law and statutory compliance.
• Strong MS Excel / Google Sheets and records / tracker management.
• Finance or accounting exposure is an added advantage, given sole ownership of payroll and statutory remittances.
• High ethical standards with unquestionable integrity and confidentiality.

Key Competencies

• Operational reliability and follow-through
• Attention to detail and accuracy
• Integrity, discretion, and confidentiality
• Payroll and statutory-compliance acumen
• Process orientation and continuous improvement
• Service mindset and employee empathy
• Organization and time management
• Data handling and reporting (strong Excel)
• Collaboration and stakeholder management
• Adaptability in a changing environment

• Serve as first-line HR support: receive enquiries, guide staff on HR processes, and route sensitive matters appropriately.
• Support recruitment and selection: vacancy documentation, interview scheduling, candidate communication, reference checks, and filing.
• Coordinate onboarding and workspace readiness; communicate the HR team's induction plan and ensure it is adhered to.
• Track attendance, leave requests, balances, and absenteeism trends.
• Coordinate offboarding and clearance: exit documentation, exit interviews, benefits closure, final payroll inputs, and records archiving.
• Own payroll processing for the group — no other team processes payroll — including inputs for starters, exits, leave without pay, allowances, deductions, benefits changes, and overtime.
• Process statutory payments (PAYE, NSSF, SHIF/NHIF) accurately and on time.
• Handle statutory registration when new companies or projects are onboarded.
• Maintain HR compliance files, audit evidence, statutory records, and renewal reminders for internal and external audits.
• Maintain complete employee files — NDAs, contracts, job descriptions, ID documents, policy acknowledgements, and personnel changes.
• Update HR systems accurately, protect confidential information, run data quality checks, and correct data gaps.
• Compile monthly HR reports and dashboards covering headcount, leave, attendance, recruitment, onboarding, performance, compliance, and exits.
• Coordinate performance-review schedules, reminders, forms, and documentation, including performance improvement plans (PIPs) and Personal Development Plans (PDPs)
• Monitor PDP progress and completion across staff.
• Administer learning and development: training calendars, nominations, attendance, evaluations, certificates, and records.
• Provide employee-relations case support: document grievances, disciplinary matters, investigations, outcomes, and follow-ups while maintaining confidentiality.
• Communicate and implement policies, support training, track compliance, and flag non-compliance.
• Support wellness, engagement, and culture activities, surveys, and recognition.
• Maintain benefits records and provide HR oversight on insurance, ensuring continued employee follow-up.
• Administer HR vendors and contracts: records, service delivery, invoices, and renewals.
• Track HR budget items, training, recruitment, and welfare costs for approvals and reporting.

• Operational reliability and follow-through
• Attention to detail and accuracy
• Integrity, discretion, and confidentiality
• Payroll and statutory-compliance acumen
• Process orientation and continuous improvement
• Service mindset and employee empathy
• Organization and time management
• Data handling and reporting (strong Excel)
• Collaboration and stakeholder management
• Adaptability in a changing environment

• Bachelor's degree in Human Resource Management or a closely related HR discipline.
• IHRM membership (or eligibility).
• Minimum 3–4 years of progressive HR operations / administration experience, preferably in a multi-entity or multi-brand organization.
• Hands-on ownership of payroll processing, including statutory remittances (PAYE, NSSF, SHIF/NHIF) and registration of newly onboarded entities or projects.
• Experience with HRIS / payroll platforms (Microsoft Dynamics D365 or equivalent).
• Working knowledge of Kenyan labour law and statutory compliance.
• Strong MS Excel / Google Sheets and records / tracker management.
• Finance or accounting exposure is an added advantage, given sole ownership of payroll and statutory remittances.
• High ethical standards with unquestionable integrity and confidentiality.