Vacancy title:
HR & Operations Manager

[Type: FULL_TIME, Industry: Consulting, Category: Human Resources]

Jobs at:
Private Company

Deadline of this Job:
Thursday, November 13 2025

Duty Station:
Nairobi | Nairobi | Kenya

Summary
Date Posted: Tuesday, October 14 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Description

The HR & Operations Manager will play a dual role of leading the school’s human resource management and overseeing day-to-day operational functions to ensure smooth, efficient, and compliant running of the institution. The role is central to maintaining a high-performance culture, ensuring staff wellbeing, compliance with labor and education regulations, and operational excellence aligned with the school’s mission and values.

Responsibilities

Human Resource Management

• Develop and implement HR policies, procedures, and staff handbooks aligned to labor laws and school culture.
• Lead the recruitment, onboarding, and retention processes for teaching and non-teaching staff.
• Manage staff performance appraisals, professional development programs, and succession planning.
• Handle employee relations, grievances, conflict resolution, and disciplinary procedures.
• Maintain accurate HR records including contracts, leave, benefits, and compliance documentation.
• Drive employee engagement, staff welfare, and workplace culture initiatives.

Operational Management

• Ensure school compliance with health, safety, and statutory regulations.
• Supervise support staff (administration, transport, catering, cleaning, security, etc.) to ensure effective service delivery.
• Manage vendor relationships and contracts for supplies, utilities, and outsourced services.
• Support planning and execution of school events, activities, and examinations.
• Monitor budgets and expenditures related to HR and operations, ensuring cost efficiency.
• Implement systems and processes for smooth workflow, accountability, and risk management.

Qualifications

• Bachelor’s degree in Human Resource Management, Business Administration, Education Management, or related field.
• Professional HR certification (e.g., CHRP, CIPD, SHRM) is an added advantage.
• Minimum 5 years’ experience in HR or operations, preferably in an educational institution or service-oriented organization.
• Strong knowledge of labor laws, HR best practices, and operations management.

Skills

• Strategic thinker with strong analytical skills.
• Excellent leadership and team management abilities.
• Creative, innovative and tech-savvy.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively across departments.
• Passionate about education and digital transformation.

Skills

Communication Conflict resolution Employee Engagement Programs Employer Branding HR Audit & Risk HR Budgeting HR Metrics & Analytics HR Reporting & Dashboards Interviewing (Structured/BEI) Job Analysis & Role Profiling Labour Law Compliance Policy Development & Compliance Teamwork Time management

Work Hours: 8

Experience in Months: 60

Level of Education: bachelor degree

Job application procedure

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