<div itemscope itemtype='http://schema.org/JobPosting'>
<div itemprop='title' style='display:none'>Hardware Support Specialist </div>
<div itemprop='datePosted' style='display:none'>2025-10-04T09:00:12+00:00</div>
<div itemprop='hiringOrganization' itemscope itemtype='http://schema.org/Organization'>
<div itemprop='name' style='display:none'>KCB Bank Kenya</div>
<div itemprop='logo' style='display:none'>https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_8992/logo/kCB.png</div>
<div itemprop='url' style='display:none'>https://ke.kcbgroup.com/</div>
</div>
<div itemprop='employmentType' style='display:none'>FULL_TIME</div>
<div itemprop='jobLocation' itemscope itemtype='http://schema.org/Place'>
<div itemprop='address' itemscope itemtype='http://schema.org/PostalAddress'>
<div itemprop='streetAddress' style='display:none'></div>
<div itemprop='addressLocality' style='display:none'>Kenya</div>
<div itemprop='addressRegion' style='display:none'>Nairobi</div>
<div itemprop='postalCode' style='display:none'>00100</div>
<div itemprop='addressCountry' style='display:none'>Kenya</div>
</div>
</div>
<div itemprop='industry' style='display:none'>Finance</div>
<div itemprop='occupationalCategory' style='display:none'>Computer & IT</div>
<div itemprop='baseSalary' itemscope itemtype='http://schema.org/MonetaryAmount'>
<div itemprop='currency' style='display:none'>KES</div>
<div itemprop='value' itemscope itemtype='http://schema.org/QuantitativeValue' style='display:none'>
<div itemprop='value' style='display:none'></div>
<div itemprop='unitText' style='display:none'>MONTH</div>
</div>
</div>
<div itemprop='validThrough' style='display:none'>2025-10-17T17:00:00+00:00</div>
<div itemprop='jobLocationType' style='display:none'></div>
<div itemprop='applicantLocationRequirements' style='display:none'>Kenya</div>
<div itemprop='workHours' style='display:none'>8</div>
<div itemprop='description' style='display:none'><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Key Responsibilities</strong></span></p>
<ul>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">To perform deployments of new hardware in adherence to the Bank’s standards and best practice. </span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Determine and enforce end user hardware specifications and configuration standards</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Receive faulty hardware from the end users, diagnose, repair and/or escalate to the vendor for repair as necessary.</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Research, testing and implementation of new hardware technology and  related software as needed to enhance performance of existing equipment</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Reconcile bank’s hardware to ensure that it tallies with records held in the bank’s books.</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ensure that the bank’s data is eradicated from hardware components that are due for disposal.</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Participate in Business Continuity Processes as per bank set guidelines and standards</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>The Person</strong></span></p>
<p><strong><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">For the above position, the successful applicant should have the following: </span></strong></p>
<ul>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Bachelor's degree in IT or related sciences. </span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Professional qualification/certification in project management is an added advantage</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Professional qualification/certification in MCSE, CompTIA A+. </span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">2 years’ work experience in the same or related role, with at least: -</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">2 years’ experience/Knowledge of end user hardware and related peripherals. </span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">1-year experience or knowledge of mass deployment and support solutions (cloning, SCCM, patch management)</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">2 years’ experience or knowledge in Operating systems (windows, Unix)</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">1-year experience in Network Services and protocols</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">1-year experience in Internetworking Technology. </span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">1-year experience in Active Directory Domain Services</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">1-year experience in Messaging and Collaboration is desired. </span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">1-year experience in Database management systems is desired. </span></li>
</ul></div>
<div itemprop='responsibilities' style='display:none'>To perform deployments of new hardware in adherence to the Bank’s standards and best practice.
Determine and enforce end user hardware specifications and configuration standards
Receive faulty hardware from the end users, diagnose, repair and/or escalate to the vendor for repair as necessary.
Research, testing and implementation of new hardware technology and related software as needed to enhance performance of existing equipment
Reconcile bank’s hardware to ensure that it tallies with records held in the bank’s books.
Ensure that the bank’s data is eradicated from hardware components that are due for disposal.
Participate in Business Continuity Processes as per bank set guidelines and standards</div>
<div itemprop='skills' style='display:none'>2 years’ work experience in the same or related role, with at least: -
2 years’ experience/Knowledge of end user hardware and related peripherals.
1-year experience or knowledge of mass deployment and support solutions (cloning, SCCM, patch management)
2 years’ experience or knowledge in Operating systems (windows, Unix)
1-year experience in Network Services and protocols
1-year experience in Internetworking Technology.
1-year experience in Active Directory Domain Services
1-year experience in Messaging and Collaboration is desired.
1-year experience in Database management systems is desired. </div>
<div itemprop='qualifications' style='display:none'>Bachelor's degree in IT or related sciences.
Professional qualification/certification in project management is an added advantage
Professional qualification/certification in MCSE, CompTIA A+. </div>
<div itemprop='educationRequirements' itemscope itemtype='http://schema.org/EducationalOccupationalCredential' style='display:none'>
<div itemprop='credentialCategory' style='display:none'>bachelor degree</div>
</div>
<div itemprop='experienceRequirements' itemscope itemtype='http://schema.org/OccupationalExperienceRequirements' style='display:none'>
<div itemprop='monthsOfExperience' style='display:none'>24</div>
</div>
<div itemprop='identifier' style='display:none'>JOB-68e0e21ce3910</div>
</div>


<p style='font-family: arial, helvetica, sans-serif; font-size: 12pt;'><strong>Vacancy title:</strong><br />Hardware Support Specialist </p>
<p style='font-family: arial, helvetica, sans-serif; font-size: 8pt; color: #808080;'>[Type: FULL_TIME, Industry: Finance, Category: Computer & IT]</p>
<p style='font-family: arial, helvetica, sans-serif; font-size: 12pt;'><strong>Jobs at:</strong><br />KCB Bank Kenya</p>
<p style='font-family: arial, helvetica, sans-serif; font-size: 12pt;'><strong>Deadline of this Job:</strong><br />Friday, October 17 2025</p>
<p style='font-family: arial, helvetica, sans-serif; font-size: 12pt;'><strong>Duty Station:</strong><br />Kenya | Nairobi | Kenya</p>
<p style='font-family: arial, helvetica, sans-serif; font-size: 12pt;'><strong>Summary</strong><br />Date Posted: Saturday, October 4 2025, Base Salary: Not Disclosed</p>
<p style='font-family: arial, helvetica, sans-serif; font-size: 12pt;'>
<a href='https://www.greatkenyanjobs.com/job-categories/newest-jobs/category-computer-it-jobs-in-kenya-13'>Similar Jobs in Kenya</a><br />
<a href='https://www.greatkenyanjobs.com/employers/company-detail/company-KCB-Bank-Kenya-8992/nav-42'>Learn more about KCB Bank Kenya</a><br />
<a href='https://www.greatkenyanjobs.com/employers/newest-jobs/company-KCB-Bank-Kenya-8992'>KCB Bank Kenya jobs in Kenya</a>
</p>
<p style='font-family: arial, helvetica, sans-serif; font-size: 12pt;'><strong>JOB DETAILS:</strong><br /><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Key Responsibilities</strong></span></p>
<ul>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">To perform deployments of new hardware in adherence to the Bank’s standards and best practice. </span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Determine and enforce end user hardware specifications and configuration standards</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Receive faulty hardware from the end users, diagnose, repair and/or escalate to the vendor for repair as necessary.</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Research, testing and implementation of new hardware technology and  related software as needed to enhance performance of existing equipment</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Reconcile bank’s hardware to ensure that it tallies with records held in the bank’s books.</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ensure that the bank’s data is eradicated from hardware components that are due for disposal.</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Participate in Business Continuity Processes as per bank set guidelines and standards</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>The Person</strong></span></p>
<p><strong><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">For the above position, the successful applicant should have the following: </span></strong></p>
<ul>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Bachelor's degree in IT or related sciences. </span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Professional qualification/certification in project management is an added advantage</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Professional qualification/certification in MCSE, CompTIA A+. </span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">2 years’ work experience in the same or related role, with at least: -</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">2 years’ experience/Knowledge of end user hardware and related peripherals. </span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">1-year experience or knowledge of mass deployment and support solutions (cloning, SCCM, patch management)</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">2 years’ experience or knowledge in Operating systems (windows, Unix)</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">1-year experience in Network Services and protocols</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">1-year experience in Internetworking Technology. </span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">1-year experience in Active Directory Domain Services</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">1-year experience in Messaging and Collaboration is desired. </span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">1-year experience in Database management systems is desired. </span></li>
</ul></p>
<p style='font-family: arial, helvetica, sans-serif; font-size: 12pt;'>Work Hours: 8</p>
<p style='font-family: arial, helvetica, sans-serif; font-size: 12pt;'>Experience in Months: 24</p>
<p style='font-family: arial, helvetica, sans-serif; font-size: 12pt;'>Level of Education: bachelor degree</p>
<p style='font-family: arial, helvetica, sans-serif; font-size: 12pt;'><strong>Job application procedure</strong><br /><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">interested applicant please, Click here to apply</span></p></p>
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