United Bank for Africa (UBA) PLC is a leading pan-African financial services institution with a global footprint. We have a clear purpose to be a role model for African businesses by creating superior value for all our stakeholders.

Head, Digital Banking

Job Type

Full Time

Qualification

BA/BSc/HND , MBA/MSc/MA

Experience

4 years

Location

Nairobi

Job Field

Banking

Job objective(s)

To provide strategic direction and promote product development within the region while planning and overseeing the implementation of the group’s product startegies in the country subsidary

Duties & Responsibilities

• Be up-to-date on new economic, technological, environmental, political and social issues or trends impacting or likely to impact Electronic & Transaction Banking.
• Make decisions and implement E-banking policies on advised by the Board or the Group Head E-banking.
• Research and recommend product development priorities
• Appraise the products and activities for consistency with the vision and mission statements (recommend changes where necessary)
• Supervise the region’s product heads; Establishing job description, Training and Providing regular performance feedback
• Periodic market sizing and surveys to determine market and competitor positions within the region
• Ownership of the financial performance of the subsidiary. Participates actively in budgeting and long –term plans.
• Assess feasibility studies/proposal and analyze proposed changes and their implications for long-term success in achieving the vision and mission
• Establishment of service measurement systems
• To create and sustain a team culture that encourages others to provide the quality of service essential to high performance
• Establish and support policies that ensure that all individuals within the unit have the skills and knowledge needed to complete their functions

Education

• Tertiary degree in any field
• The ability to communicate in French and possession of an MBA while not mandatory will confer an added advantage on the candidate.

Experience

• Job holder must have at least 4 years working experience of which 3 must have been in the banking industry preferably in any of the following fields – Strategy, Product Development/Management, and Marketing & Sales.

• Be up-to-date on new economic, technological, environmental, political and social issues or trends impacting or likely to impact Electronic & Transaction Banking.
• Make decisions and implement E-banking policies on advised by the Board or the Group Head E-banking.
• Research and recommend product development priorities
• Appraise the products and activities for consistency with the vision and mission statements (recommend changes where necessary)
• Supervise the region’s product heads; Establishing job description, Training and Providing regular performance feedback
• Periodic market sizing and surveys to determine market and competitor positions within the region
• Ownership of the financial performance of the subsidiary. Participates actively in budgeting and long –term plans.
• Assess feasibility studies/proposal and analyze proposed changes and their implications for long-term success in achieving the vision and mission
• Establishment of service measurement systems
• To create and sustain a team culture that encourages others to provide the quality of service essential to high performance
• Establish and support policies that ensure that all individuals within the unit have the skills and knowledge needed to complete their functions

• Digital Banking
• Product Development/Management
• Marketing & Sales
• Strategy
• E-banking policies
• Market sizing and surveys
• Financial performance management
• Feasibility studies
• Service measurement systems
• Team culture development
• Policy establishment
• Communication (French is an advantage)

• Tertiary degree in any field
• MBA/MSc/MA (advantageous)
• Ability to communicate in French (advantageous)