Background

Peoplelink Consultants Ltd is a consultancy services company incorporated under the laws of Kenya.

Responsibilities

Lead and supervise the credit control team in setting collection targets, managing workflows, and monitoring performance.

Drive aggressive debt recovery procedures to ensure prompt collection of overdue accounts and minimize bad debts.

Conduct thorough credit risk assessments, evaluate customer creditworthiness, and strictly enforce approved credit limits.

Oversee regular customer account reconciliations, resolve billing disputes promptly, and maintain accurate financial records.

Maintain the confidence and discipline to follow up directly on persistent defaulters and escalate delinquent accounts for legal action.

Prepare and submit detailed credit management, aging analysis, and debt recovery reports for executive leadership.

Collaborate with sales and finance teams to balance business growth with strict credit control compliance.

Requirements

Minimum of 5-6 years of proven experience in credit control, with demonstrated supervisory or management responsibility.

Relevant academic degree in Accounting, Finance, or a related field.

CPA qualification (CPA-K or equivalent) is an added advantage.

Aggressive, results-driven, and confident personality with strong negotiation and conflict- resolution skills.

Proven track record in debt collection, account reconciliations, credit risk evaluation, and legal escalation processes.

Strong team leadership, reporting, and organizational management capabilities.

• Lead and supervise the credit control team in setting collection targets, managing workflows, and monitoring performance.
• Drive aggressive debt recovery procedures to ensure prompt collection of overdue accounts and minimize bad debts.
• Conduct thorough credit risk assessments, evaluate customer creditworthiness, and strictly enforce approved credit limits.
• Oversee regular customer account reconciliations, resolve billing disputes promptly, and maintain accurate financial records.
• Maintain the confidence and discipline to follow up directly on persistent defaulters and escalate delinquent accounts for legal action.
• Prepare and submit detailed credit management, aging analysis, and debt recovery reports for executive leadership.
• Collaborate with sales and finance teams to balance business growth with strict credit control compliance.

• debt collection
• account reconciliations
• credit risk evaluation
• legal escalation processes
• team leadership
• reporting
• organizational management
• negotiation
• conflict- resolution

• BA/BSc/HND
• Professional Certificate
• CPA qualification (CPA-K or equivalent) is an added advantage.