Responsibilities or duties

Finance Leadership

• Own all Kenya financial planning, reporting, and analysis — including P&L, balance sheet, cash flow, and quarterly re-forecasting — delivered with accuracy and on time.
• Lead statutory reporting, audits, and compliance with IFRS and local tax regulatory requirements (including PAYE, withholding tax, and VAT) across all CarePay Kenya
• Drive financial and management reporting for CarePay's licensed claims subsidiary and collaborate with group finance functions across CarePay’s international operations.
• Lead annual budgeting and multi-year financial modelling; present strategic financial insights and recommendations to the executive team and board.
• Develop, implement and maintain financial policy frameworks, internal controls, and governance processes that meet both statutory requirements and best practice for a regulated fintech.
• Oversee treasury, working capital management, and banking relationships; ensure liquidity and capital efficiency across the business.
• Support deal structuring, pricing analysis, and commercial negotiations as a core member of the executive team.

Payment Operations

• Lead and continuously improve the end-to-end payment operations function, including claims disbursements, provider payments, premium collections, and mobile money integrations.
• Own payment SLAs, reconciliation accuracy, and exception management; design and enforce payment procedures and controls that ensure timeliness, accuracy, and compliance.
• Collaborate closely with Product and Technology to improve payment infrastructure, automate manual processes, and scale operations as CarePay enters new markets and segments.
• Manage relationships with payment service providers, mobile network operators, banks, and insurance regulatory counterparts relevant to fund flows.
• Ensure payment operations meet all regulatory and AML/KYC obligations across operating jurisdictions; proactively identify and mitigate operational and financial risk.

People & Organizational Leadership

• Build, mentor, and manage high-performing Finance and Payment Operations teams; set clear objectives, provide continuous feedback, and develop talent at every level.
• Serve as a visible and trusted member of the Management Team (MT); contribute commercial and operational expertise to company-wide strategy, business development, and key decisions.
• Champion a culture of accountability, operational excellence, and continuous improvement across both functions.

Qualifications or requirements (e.g., education, skills)

Requirements

• 10+ years of progressive finance leadership experience, with at least 3 years in a senior finance role within fintech, insurtech, or digital health — ideally with exposure to both East Africa and the Middle East.
• Demonstrable experience owning or closely overseeing payment operations in a regulated environment — including mobile money, claims payments, or insurance premium flows.
• Deep technical knowledge of IFRS, IAS, and statutory reporting requirements in Kenya; familiarity with insurance regulatory frameworks (IRA) is a strong advantage.
• Proven track record of hands-on financial management — you have personally owned accounting, controls, audits, and cash management, not just supervised them.
• Strong commercial acumen: experience in deal structuring, pricing strategy, investor reporting, and partnership negotiations in a growth-stage or scale-up environment.
• Experienced people leader who has built and developed finance or operations teams; comfortable setting strategy while remaining hands-on where needed.
• Professional qualification required: CPA (K), ACCA, CA, or equivalent. MBA or additional qualifications in finance, strategy, or insurance are advantageous.
• High integrity, sound judgment, and the ability to operate effectively in a fast-moving, cross-cultural, international environment — with a genuine commitment to CarePay’s mission of giving everyone the power to care.

• Own all Kenya financial planning, reporting, and analysis — including P&L, balance sheet, cash flow, and quarterly re-forecasting — delivered with accuracy and on time.
• Lead statutory reporting, audits, and compliance with IFRS and local tax regulatory requirements (including PAYE, withholding tax, and VAT) across all CarePay Kenya
• Drive financial and management reporting for CarePay's licensed claims subsidiary and collaborate with group finance functions across CarePay’s international operations.
• Lead annual budgeting and multi-year financial modelling; present strategic financial insights and recommendations to the executive team and board.
• Develop, implement and maintain financial policy frameworks, internal controls, and governance processes that meet both statutory requirements and best practice for a regulated fintech.
• Oversee treasury, working capital management, and banking relationships; ensure liquidity and capital efficiency across the business.
• Support deal structuring, pricing analysis, and commercial negotiations as a core member of the executive team.
• Lead and continuously improve the end-to-end payment operations function, including claims disbursements, provider payments, premium collections, and mobile money integrations.
• Own payment SLAs, reconciliation accuracy, and exception management; design and enforce payment procedures and controls that ensure timeliness, accuracy, and compliance.
• Collaborate closely with Product and Technology to improve payment infrastructure, automate manual processes, and scale operations as CarePay enters new markets and segments.
• Manage relationships with payment service providers, mobile network operators, banks, and insurance regulatory counterparts relevant to fund flows.
• Ensure payment operations meet all regulatory and AML/KYC obligations across operating jurisdictions; proactively identify and mitigate operational and financial risk.
• Build, mentor, and manage high-performing Finance and Payment Operations teams; set clear objectives, provide continuous feedback, and develop talent at every level.
• Serve as a visible and trusted member of the Management Team (MT); contribute commercial and operational expertise to company-wide strategy, business development, and key decisions.
• Champion a culture of accountability, operational excellence, and continuous improvement across both functions.

• Financial planning and analysis
• Statutory reporting
• Audits and compliance
• IFRS and local tax regulatory requirements
• Financial and management reporting
• Budgeting and financial modelling
• Financial policy frameworks
• Internal controls and governance
• Treasury and working capital management
• Banking relationships
• Deal structuring
• Pricing analysis
• Commercial negotiations
• Payment operations management
• Claims disbursements
• Provider payments
• Premium collections
• Mobile money integrations
• Payment SLAs
• Reconciliation accuracy
• Exception management
• Payment procedures and controls
• Payment infrastructure improvement
• Process automation
• Scaling operations
• Payment service provider management
• Mobile network operator management
• Bank relationship management
• Insurance regulatory counterpart management
• Regulatory compliance (AML/KYC)
• Operational and financial risk mitigation
• Team building and management
• Mentoring and talent development
• Strategic thinking
• Business development
• Cross-cultural communication
• Integrity and sound judgment

• Professional qualification required: CPA (K), ACCA, CA, or equivalent.
• MBA or additional qualifications in finance, strategy, or insurance are advantageous.