Head of Housekeeping Hotel-Amboseli & Masaai Mara
2026-01-19T07:25:03+00:00
Emerge Egress Consulting
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https://emergeegressconsulting.com/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Consulting
Management, Business Operations, Civil & Government
2026-01-23T17:00:00+00:00
8
Role Objective
Our client, a hotel is seeking for a housekeeper manager which is a key leadership role responsible for the overall cleanliness, maintenance, and presentation of the hotel\\\'s rooms and public areas. Their key is role is to ensure the highest standards of hygiene and guest satisfaction are achieved.
Core Duties and Responsibilities
- Supervise daily housekeeping activities and ensure rooms and public areas are cleaned to required standards.
- Assist in hiring, training, and guiding housekeeping staff including room attendants and laundry staff.
- Prepare duty rosters and allocate daily tasks to the housekeeping team.
- Inspect guest rooms and public areas to ensure cleanliness and report any maintenance issues.
- Ensure availability of cleaning supplies, linen, and guest amenities by monitoring stock and placing orders when needed.
- Handle basic guest requests and complaints related to housekeeping in a polite and timely manner.
- Work closely with the front office and maintenance teams to ensure smooth room turnaround.
- Ensure staff follow health, safety, and hygiene procedures at all times.
- Ensure proper maintenance and optimal use of housekeeping equipment.
- Participate in audits, quality assurance programs, and inspections to ensure brand and regulatory compliance.
- Maintain simple records such as room status and lost and found items.
- Perform any other reasonable duties assigned by management.
Job Specifications and Qualifications
- Diploma or Degree in Hospitality, Business Management or related field.
- At least 2 years’ housekeeping experience within the hospitality industry.
- Any other relevant professional certification is an added advantage.
Key Competencies
- Leadership and Management skills
- Attention to Detail
- Organizational skills
- Excellent Communication skills
- Problem-Solving
- Time Management Skills
- High Integrity
Supervise daily housekeeping activities and ensure rooms and public areas are cleaned to required standards. Assist in hiring, training, and guiding housekeeping staff including room attendants and laundry staff. Prepare duty rosters and allocate daily tasks to the housekeeping team. Inspect guest rooms and public areas to ensure cleanliness and report any maintenance issues. Ensure availability of cleaning supplies, linen, and guest amenities by monitoring stock and placing orders when needed. Handle basic guest requests and complaints related to housekeeping in a polite and timely manner. Work closely with the front office and maintenance teams to ensure smooth room turnaround. Ensure staff follow health, safety, and hygiene procedures at all times. Ensure proper maintenance and optimal use of housekeeping equipment. Participate in audits, quality assurance programs, and inspections to ensure brand and regulatory compliance. Maintain simple records such as room status and lost and found items. Perform any other reasonable duties assigned by management.
Leadership and Management skills Attention to Detail Organizational skills Excellent Communication skills Problem-Solving Time Management Skills High Integrity
Diploma or Degree in Hospitality, Business Management or related field. At least 2 years’ housekeeping experience within the hospitality industry. Any other relevant professional certification is an added advantage.
JOB-696ddc4f5de0b
Vacancy title:
Head of Housekeeping Hotel-Amboseli & Masaai Mara
[Type: FULL_TIME, Industry: Consulting, Category: Management, Business Operations, Civil & Government]
Jobs at:
Emerge Egress Consulting
Deadline of this Job:
Friday, January 23 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Monday, January 19 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Role Objective
Our client, a hotel is seeking for a housekeeper manager which is a key leadership role responsible for the overall cleanliness, maintenance, and presentation of the hotel\\\'s rooms and public areas. Their key is role is to ensure the highest standards of hygiene and guest satisfaction are achieved.
Core Duties and Responsibilities
- Supervise daily housekeeping activities and ensure rooms and public areas are cleaned to required standards.
- Assist in hiring, training, and guiding housekeeping staff including room attendants and laundry staff.
- Prepare duty rosters and allocate daily tasks to the housekeeping team.
- Inspect guest rooms and public areas to ensure cleanliness and report any maintenance issues.
- Ensure availability of cleaning supplies, linen, and guest amenities by monitoring stock and placing orders when needed.
- Handle basic guest requests and complaints related to housekeeping in a polite and timely manner.
- Work closely with the front office and maintenance teams to ensure smooth room turnaround.
- Ensure staff follow health, safety, and hygiene procedures at all times.
- Ensure proper maintenance and optimal use of housekeeping equipment.
- Participate in audits, quality assurance programs, and inspections to ensure brand and regulatory compliance.
- Maintain simple records such as room status and lost and found items.
- Perform any other reasonable duties assigned by management.
Job Specifications and Qualifications
- Diploma or Degree in Hospitality, Business Management or related field.
- At least 2 years’ housekeeping experience within the hospitality industry.
- Any other relevant professional certification is an added advantage.
Key Competencies
- Leadership and Management skills
- Attention to Detail
- Organizational skills
- Excellent Communication skills
- Problem-Solving
- Time Management Skills
- High Integrity
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
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