Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.

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Head of Retail

Job Type

Full Time

Qualification

BA/BSc/HND , MBA/MSc/MA , Professional Certificate

Experience

8 - 10 years

Location

Nairobi

Job Field

Sales and Business Development

Job Ref. No: JAML083

Role Purpose:

The role holder is responsible for leading and driving business growth within the retail distribution segment by developing and executing sales strategies that increase the uptake of Unit Trusts, Retail Investment Products, and Wealth Management Solutions through the retail distribution channel including Dedicated Financial Advisors and Independent Financial Advisors. This role focuses on strengthening intermediary networks, optimizing sales performance, and enhancing customer experience across all retail channels. The role also oversees client retention, drives channel productivity, and ensures compliance with CMA, RBA, KRA, AML, Data Protection, and internal policies.

Academic Background:

Bachelor’s Degree in Finance, Economics, Business Administration, Marketing, or related field.

A Master’s Degree is an added advantage.

Professional qualifications such as CISI, CFA (Level I or above), or ICPAK/CIMA are advantageous.

Relevant Experience

Minimum 8–10 years of experience in financial services, with strong exposure to retail distribution, wealth management, or Unit Trust sales.

Proven leadership experience in managing and scaling distribution channels.

Demonstrated success in driving retail business growth and channel performance.

Strong networks within the retail investment ecosystem.

Deep understanding of the Kenyan financial services market, regulatory environment, and industry trends.

Check how your CV aligns with this job

• Leading and driving business growth within the retail distribution segment.
• Developing and executing sales strategies that increase the uptake of Unit Trusts, Retail Investment Products, and Wealth Management Solutions through the retail distribution channel.
• Strengthening intermediary networks.
• Optimizing sales performance.
• Enhancing customer experience across all retail channels.
• Overseeing client retention.
• Driving channel productivity.
• Ensuring compliance with CMA, RBA, KRA, AML, Data Protection, and internal policies.

• Leadership
• Sales Strategy Development
• Business Growth Driving
• Channel Management
• Customer Experience Enhancement
• Client Retention
• Regulatory Compliance
• Understanding of Kenyan financial services market
• Strong networks within the retail investment ecosystem

• Bachelor’s Degree in Finance, Economics, Business Administration, Marketing, or related field.
• Master’s Degree (added advantage).
• Professional qualifications such as CISI, CFA (Level I or above), or ICPAK/CIMA (advantageous).