Company Overview

Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, in the same time zone, mirroring...

Responsibilities:

• Verbal Communication Answer telephone calls and inquiries in a professional, upbeat manner.
• Communicate regularly with associates and clients to evaluate service quality.
• Serve as liaison between caregivers and the Office Manager.
• Customer Focus Respond promptly and courteously to customer calls.
• Receive and process referrals and inquiries regarding company programs.
• Adaptability Assist with sales, marketing, and public relations efforts as needed.
• Decision Making & Judgment Maintain integrity in all interactions with caregivers and clients.
• Demonstrate alignment with the company’s vision, mission, and core values.
• Problem-solve and make sound decisions in a fast-paced environment.

Qualifications:

• English C1
• Basic office and computer skills with strong organizational abilities.

Experience:

• 2 years of experience as a Scheduler in health areas preferably

• Verbal Communication Answer telephone calls and inquiries in a professional, upbeat manner.
• Communicate regularly with associates and clients to evaluate service quality.
• Serve as liaison between caregivers and the Office Manager.
• Customer Focus Respond promptly and courteously to customer calls.
• Receive and process referrals and inquiries regarding company programs.
• Adaptability Assist with sales, marketing, and public relations efforts as needed.
• Decision Making & Judgment Maintain integrity in all interactions with caregivers and clients.
• Demonstrate alignment with the company’s vision, mission, and core values.
• Problem-solve and make sound decisions in a fast-paced environment.

• English C1
• Basic office and computer skills
• Strong organizational abilities

• BA/BSc/HND
• English C1
• 2 years of experience as a Scheduler in health areas preferably
• Basic office and computer skills with strong organizational abilities.