Background

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend. Our Human Capital solutions, advice ...

Job Purpose

Our Client in the retail sector is looking for a motivated, detail-oriented, and proactive HR Intern to support the off-site Human Resources Department in daily operational and administrative tasks.

The Human Resources Intern will support the day-to-day coordination of human resource activities across the retail branches. The role serves as the on-site HR liaison responsible for collecting HR information, maintaining employee records, coordinating staff matters, and escalating HR issues to the off-site HR consultancy firm for professional guidance and resolution. The intern will gain hands-on experience in recruitment, employee records management, and compliance.

Key Duties and Responsibilities

HR Coordination and Liaison

• Act as the primary on-site contact for staff HR inquiries at the retail branches.
• Coordinate HR matters between branch management and the external HR consultancy firm.

Employee Records and HR Administration

• Maintain and update employee files (contracts, personal details, leave records, and disciplinary records).
• Ensure HR documentation is properly filed and accessible.

Recruitment Support

• Support onboarding activities for new employees, including documentation collection and orientation coordination.
• Ensure new staff submit and complete all required employment documents.

Leave and Attendance Administration

• Tracking employee attendance, leave applications, and absence records, and leave out sheets.
• Coordinating leave approvals and maintaining accurate leave balances.

Employee Relations Support

• Receiving and documenting employee concerns or grievances and escalate them appropriately.
• Support the implementation of HR policies and staff communication initiatives.
• Assist in coordinating staff meetings, trainings, and HR briefings.

Qualifications and Requirements

• Diploma or Certificate in Human Resource Management, Business Administration, or a related field.
• Basic knowledge of HR practices and employment documentation.
• Proficiency in Microsoft Office Suite applications (Word, Excel, PowerPoint).
• Strong organizational and record-keeping skills.
• Good communication and interpersonal skills.
• Must have high level of integrity and confidentiality.
• Must be a resident of Kabarnet or Marigat (or willing to re-locate)

Key Competencies

• Attention to detail
• Administrative organization
• Communication and coordination skills
• Confidentiality and professionalism
• Problem identification and escalation

• Act as the primary on-site contact for staff HR inquiries at the retail branches.
• Coordinate HR matters between branch management and the external HR consultancy firm.
• Maintain and update employee files (contracts, personal details, leave records, and disciplinary records).
• Ensure HR documentation is properly filed and accessible.
• Support onboarding activities for new employees, including documentation collection and orientation coordination.
• Ensure new staff submit and complete all required employment documents.
• Tracking employee attendance, leave applications, and absence records, and leave out sheets.
• Coordinating leave approvals and maintaining accurate leave balances.
• Receiving and documenting employee concerns or grievances and escalate them appropriately.
• Support the implementation of HR policies and staff communication initiatives.
• Assist in coordinating staff meetings, trainings, and HR briefings.

• Attention to detail
• Administrative organization
• Communication and coordination skills
• Confidentiality and professionalism
• Problem identification and escalation
• Proficiency in Microsoft Office Suite applications (Word, Excel, PowerPoint).
• Strong organizational and record-keeping skills.
• Good communication and interpersonal skills.
• High level of integrity and confidentiality.

• Diploma or Certificate in Human Resource Management, Business Administration, or a related field.
• Basic knowledge of HR practices and employment documentation.