Background

Piposoft is a talent acquisition agency that specializes in helping companies build stronger teams by sourcing and placing top talent. Our philosophy is to match the right talent to the right companies, and we do this by offering customizable recruitment solutions to meet the unique needs of each of our clients. Our services include Sourcing as a Service for established talent teams struggling to find top talent, Recruitment as a Service for startups and teams looking to outsource the entire recruitment process, and Executive Head Hunting for those hard-to-fill roles. We take pride in our ability to identify and attract the best candidates.

Our client vertically integrated textile solutions provider based in Ruiru, Kenya, is seeking to hire a Human Resource Lead. The Human Resource Lead will report to the Head of Human Resource and Administration.

Key Responsibilities

Labour Relations

• Recruitment of production employees, Implementing & maintaining Company's labour relations programs, policies and procedures to promote a positive and productive working environment.
• Responsible for day-to-day affairs of the employees, their welfare by coordinating with department managers and shop stewards.
• Individual and collective grievance handling, disciplinary actions up to to release in line with CBA & labour Laws and majorly counselling & guidance on work related and emerging domestic issues to ensure optimized output.

Employee Placement and Guidance

• Identify and fill the recruitment needs in various Production teams in liaison with the the Head of Production/Department Managers and the HRD Team.
• Counselling & guidance on work related and emerging domestic issues to ensure optimized out put.

Employee Records Management

• Management of employees' files, to ensure timely updating in all respects i.e. wages adjustments, annual leaves, sick offs, and disciplinary records.
• Oversee preparation and issuance of employment contracts in conjunction with the Legal & Regulatory Compliance to ensure alignment with current Kenyan Labour laws.

Dispute Resolution

• Resolving escalated issues arising from operations that require coordination with other departments.
• Providing inputs to strategic decisions that affect the Human Resource Functions and the Company at large.
• Work closely with Compliance Lead during release and implementations of emerging labour related requirements including preparation and attendance of court for adducing evidence on such.

WIBA - Workmen Compensation Management

• WIBA-Oversee effective process of compensation against work place injuries/accidents and resolving issues satisfactorily ensuring Company interest.

KEY DELIVERABLES

Industrial Relations and Workforce Management

• Dealing with Union Branch Secretary on informal disputes to address concerns and maintain a harmonious work environment.
• Opening and maintaining employees/staff files during employment and ensure safe custody of the same for six years after exit as a legal requirement.
• Deliver clear and concise communication to all employees on matters related to labour relations policies, procedures, and updates. Ensure that new joiners are familiar with Company policy.
• Ensure identified recruitment needs in Production Teams are efficiently handled.
• Support the Head of HRM and Regulatory Affairs in negotiating the CBA with the union by offering actionable and timely insight.

Optimum Grievance Handling

• Lead the grievance handling process, including investigation, resolution, and documentation, in a fair and legal manner and build the capacity of function heads to effectively address disciplinary matters while adhering to company policies and legal requirements. Enable profitability by mitigating employee related risks to productivity by 80%.
• Dealing with minor issues and complains raised by the local community on our employees.

WIBA-Workmen Compensation Management

• Lead and monitor the WIBA and Workmen Compensation process by ensuring effective compensation for workplace injuries and accidents through timely and accurate handling of claims and adherence to relevant regulations. Complete internal injuries investigation process within one day.

KEY ACCOUNTABILITIES

• Hiring of and terminating shop floor employees up to the level of Chargehand within the production function
• Dispute resolution between employees and management (below Supervisor) within S&S
• Enforcement of CBA/HR Policy on attendance, performance absence, leave and Sackoff’s
• Renewal of employment for contract employees
• Counselling employees on financial and mental wellbeing

COMPETENCIES & QUALITIES

• Good knowledge of Labor Law and Regulations of Kenya
• Ethics and Integrity
• Negotiation and Mediation
• Collaboration and People Relations
• Conflict Resolution and Change Management

KEY EXPECTATIONS OF LEADERSHIP LEVEL AND IMPACT TO THE COMPANY

• Uphold and live the Organization’s Core Values
• Upholding and driving our S&S Culture
• Execute and Realize the Strategy &Goals of the Company
• Problem Solving and Team Player
• Self Driven & Accountable

• Recruitment of production employees, Implementing & maintaining Company's labour relations programs, policies and procedures to promote a positive and productive working environment.
• Responsible for day-to-day affairs of the employees, their welfare by coordinating with department managers and shop stewards.
• Individual and collective grievance handling, disciplinary actions up to to release in line with CBA & labour Laws and majorly counselling & guidance on work related and emerging domestic issues to ensure optimized output.
• Identify and fill the recruitment needs in various Production teams in liaison with the the Head of Production/Department Managers and the HRD Team.
• Counselling & guidance on work related and emerging domestic issues to ensure optimized out put.
• Management of employees' files, to ensure timely updating in all respects i.e. wages adjustments, annual leaves, sick offs, and disciplinary records.
• Oversee preparation and issuance of employment contracts in conjunction with the Legal & Regulatory Compliance to ensure alignment with current Kenyan Labour laws.
• Resolving escalated issues arising from operations that require coordination with other departments.
• Providing inputs to strategic decisions that affect the Human Resource Functions and the Company at large.
• Work closely with Compliance Lead during release and implementations of emerging labour related requirements including preparation and attendance of court for adducing evidence on such.
• WIBA-Oversee effective process of compensation against work place injuries/accidents and resolving issues satisfactorily ensuring Company interest.
• Dealing with Union Branch Secretary on informal disputes to address concerns and maintain a harmonious work environment.
• Opening and maintaining employees/staff files during employment and ensure safe custody of the same for six years after exit as a legal requirement.
• Deliver clear and concise communication to all employees on matters related to labour relations policies, procedures, and updates. Ensure that new joiners are familiar with Company policy.
• Ensure identified recruitment needs in Production Teams are efficiently handled.
• Support the Head of HRM and Regulatory Affairs in negotiating the CBA with the union by offering actionable and timely insight.
• Lead the grievance handling process, including investigation, resolution, and documentation, in a fair and legal manner and build the capacity of function heads to effectively address disciplinary matters while adhering to company policies and legal requirements. Enable profitability by mitigating employee related risks to productivity by 80%.
• Dealing with minor issues and complains raised by the local community on our employees.
• Lead and monitor the WIBA and Workmen Compensation process by ensuring effective compensation for workplace injuries and accidents through timely and accurate handling of claims and adherence to relevant regulations. Complete internal injuries investigation process within one day.
• Hiring of and terminating shop floor employees up to the level of Chargehand within the production function
• Dispute resolution between employees and management (below Supervisor) within S&S
• Enforcement of CBA/HR Policy on attendance, performance absence, leave and Sackoff’s
• Renewal of employment for contract employees
• Counselling employees on financial and mental wellbeing

• Good knowledge of Labor Law and Regulations of Kenya
• Ethics and Integrity
• Negotiation and Mediation
• Collaboration and People Relations
• Conflict Resolution and Change Management

• BA/BSc/HND