Position Overview

Jordan Hospital Ltd is seeking a proactive, strategic, and experienced Human Resource Manager to lead and oversee the hospital human resource and administrative functions. The successful candidate will be instrumental in cultivating a positive workplace culture, ensuring compliance with labor laws and institutional policies, and driving effective coordination across departments to enhance organizational performance and operational efficiency.

Key Responsibilities

• Analyze HR metrics (e.g. staffing levels, absenteeism, turnover trends) and generate periodic reports to support data-driven decision-making by management.
• Lead the end-to-end recruitment process, including job postings, candidate selection, onboarding, orientation, and induction.
• Promote a positive and compliant workplace culture through effective employee relations and engagement initiatives.
• Advise and support departmental heads in handling disciplinary matters in accordance with organizational policies and labor laws.
• Develop, review, and enforce HR and administrative policies and procedures to ensure alignment with legal and institutional standards.
• Ensure compliance with employment laws, health and safety regulations, and ethical codes of practice.
• Coordinate performance management processes, including the administration of appraisals and follow-ups with departmental leads.
• Prepare and present comprehensive hospital performance reports (monthly, quarterly, and annually) to the Management Board, or more frequently as required.
• Act as a liaison with external stakeholders, including regulatory bodies, government agencies, and insurance service providers.
• Foster interdepartmental collaboration by ensuring clear and consistent internal communication and team coordination.
• Oversee day-to-day hospital operations, ensuring compliance with healthcare regulations, standards, and policies.
• Maintain accurate and up-to-date HR records, and manage matters related to staff welfare, leave administration, and medical insurance.
• Streamline administrative workflows and support the preparation, communication, and execution of internal memos and policies.
• Perform any other duties that maybe assigned by the Board.

Minimum Qualifications & Competencies

• Higher National Diploma or Bachelors Degree in Human Resource Management, Business Administration, or a related field.
• Medical qualifications or healthcare experience an added advantage.
• Minimum of 2 years’ experience in a combined HR and administrative role, preferably in the healthcare or service sector.
• Sound understanding of HR practices, labor laws, employee relations, performance management, and compliance requirements.
• Strong organizational, communication, and people management skills.
• Proficient in HR Information Systems (HRIS) and Microsoft Office Suite.
• High attention to detail and ability to multitask under minimal supervision.
• Valid Certificate of Good Conduct is required.

Note:

• Applications will be reviewed on a rolling basis. Early applications are encouraged.
• Jordan Hospital Ltd does not use third-party recruitment agencies.
• No application fees are required at any stage.
• Only shortlisted candidates will be contacted.
• Jordan Hospital Ltd is an equal opportunity employer.

• Analyze HR metrics (e.g. staffing levels, absenteeism, turnover trends) and generate periodic reports to support data-driven decision-making by management.
• Lead the end-to-end recruitment process, including job postings, candidate selection, onboarding, orientation, and induction.
• Promote a positive and compliant workplace culture through effective employee relations and engagement initiatives.
• Advise and support departmental heads in handling disciplinary matters in accordance with organizational policies and labor laws.
• Develop, review, and enforce HR and administrative policies and procedures to ensure alignment with legal and institutional standards.
• Ensure compliance with employment laws, health and safety regulations, and ethical codes of practice.
• Coordinate performance management processes, including the administration of appraisals and follow-ups with departmental leads.
• Prepare and present comprehensive hospital performance reports (monthly, quarterly, and annually) to the Management Board, or more frequently as required.
• Act as a liaison with external stakeholders, including regulatory bodies, government agencies, and insurance service providers.
• Foster interdepartmental collaboration by ensuring clear and consistent internal communication and team coordination.
• Oversee day-to-day hospital operations, ensuring compliance with healthcare regulations, standards, and policies.
• Maintain accurate and up-to-date HR records, and manage matters related to staff welfare, leave administration, and medical insurance.
• Streamline administrative workflows and support the preparation, communication, and execution of internal memos and policies.
• Perform any other duties that maybe assigned by the Board.

• Strong organizational, communication, and people management skills.
• Proficient in HR Information Systems (HRIS) and Microsoft Office Suite.
• High attention to detail and ability to multitask under minimal supervision.

• Higher National Diploma or Bachelors Degree in Human Resource Management, Business Administration, or a related field.
• Medical qualifications or healthcare experience an added advantage.
• Valid Certificate of Good Conduct is required.