Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent.

Human Resource Officer

Job Type

Full Time

Qualification

BA/BSc/HND , Professional Certificate

Experience

3 years

Location

Eldoret

Job Field

Human Resources / HR

Key Responsibilities

Recruitment & Employee Lifecycle Management

Manage the end-to-end recruitment process, including preparation of job descriptions, sourcing candidates, screening, interviewing, reference checks, and selection.

Coordinate employee onboarding and ensure new employees receive the necessary documentation, orientation, policies, and resources.

Coordinate employee deployment, transfers, promotions, and other employment changes.

Manage employee separation processes, including resignations, exits, clearance, exit interviews, and related documentation.

Ensure all employee movements and changes are properly documented and communicated to the relevant stakeholders.

Attendance, Leave & Workplace Discipline

Monitor and maintain accurate records of employee attendance, clocking-in/out, absenteeism, punctuality, and working hours.

Monitor leave applications and balances and ensure leave is properly recorded and managed.

Identify attendance and punctuality concerns and follow up with employees and relevant managers.

Support management in addressing absenteeism, misconduct, poor attendance, and other workplace disciplinary matters.

Ensure disciplinary processes are handled fairly, consistently, and in accordance with company policies and applicable employment legislation.

Performance Management

Coordinate the organisation’s performance management process, including target setting, performance reviews, appraisals, and performance evaluations.

Work with managers to establish clear and measurable employee performance objectives.

Monitor completion of performance appraisals and ensure they are conducted within the required timelines.

Support managers in addressing performance gaps and developing appropriate Performance Improvement Plans (PIPs) where necessary.

Follow up on PIPs and other performance interventions to ensure agreed actions are implemented.

Provide HR guidance to managers on performance-related matters.

Organisational Culture

Promote a culture of accountability, professionalism, teamwork, integrity, productivity, and continuous improvement across Orthomedics.

Lead by example and promote positive workplace behaviours.

Support management initiatives aimed at improving employee performance and organisational effectiveness.

Other Responsibilities

Undertake any other HR and administrative duties reasonably assigned by Management.

Provide HR support on special projects and organisational initiatives as required.

Qualifications & Experience

Bachelor’s degree in Human Resource Management, Business Administration, or a related field.

Professional qualification in Human Resources, such as CIPD, CHRP, or equivalent, will be an added advantage.

Minimum 3 years’ experience in a generalist HR role, preferably in a similar organisational environment.

Demonstrable experience in recruitment, performance management, employee relations, disciplinary processes, and HR administration.

Good working knowledge of Kenyan employment and labour laws.

Experience working with HR information systems, attendance systems, and HR reporting tools will be an advantage.

Proficiency in Microsoft Office, particularly Word and Excel.

Key Competencies & Skills

Strong knowledge of HR policies, procedures, and best practices.

Excellent interpersonal and communication skills.

Strong employee-relations and conflict-resolution skills.

High level of confidentiality, integrity, and professionalism.

Strong organisational and administrative skills.

Excellent attention to detail and record-keeping ability.

Ability to handle sensitive and confidential matters with discretion.

Strong problem-solving and decision-making skills.

Ability to work independently and collaboratively with management and employees.

Good analytical and reporting skills.

Ability to manage multiple priorities and meet deadlines.

Assertive yet approachable and empathetic.

Strong ability to influence and advise managers on HR matters.

• Manage the end-to-end recruitment process, including preparation of job descriptions, sourcing candidates, screening, interviewing, reference checks, and selection.
• Coordinate employee onboarding and ensure new employees receive the necessary documentation, orientation, policies, and resources.
• Coordinate employee deployment, transfers, promotions, and other employment changes.
• Manage employee separation processes, including resignations, exits, clearance, exit interviews, and related documentation.
• Ensure all employee movements and changes are properly documented and communicated to the relevant stakeholders.
• Monitor and maintain accurate records of employee attendance, clocking-in/out, absenteeism, punctuality, and working hours.
• Monitor leave applications and balances and ensure leave is properly recorded and managed.
• Identify attendance and punctuality concerns and follow up with employees and relevant managers.
• Support management in addressing absenteeism, misconduct, poor attendance, and other workplace disciplinary matters.
• Ensure disciplinary processes are handled fairly, consistently, and in accordance with company policies and applicable employment legislation.
• Coordinate the organisation’s performance management process, including target setting, performance reviews, appraisals, and performance evaluations.
• Work with managers to establish clear and measurable employee performance objectives.
• Monitor completion of performance appraisals and ensure they are conducted within the required timelines.
• Support managers in addressing performance gaps and developing appropriate Performance Improvement Plans (PIPs) where necessary.
• Follow up on PIPs and other performance interventions to ensure agreed actions are implemented.
• Provide HR guidance to managers on performance-related matters.
• Promote a culture of accountability, professionalism, teamwork, integrity, productivity, and continuous improvement across Orthomedics.
• Lead by example and promote positive workplace behaviours.
• Support management initiatives aimed at improving employee performance and organisational effectiveness.
• Undertake any other HR and administrative duties reasonably assigned by Management.
• Provide HR support on special projects and organisational initiatives as required.

• Strong knowledge of HR policies, procedures, and best practices.
• Excellent interpersonal and communication skills.
• Strong employee-relations and conflict-resolution skills.
• High level of confidentiality, integrity, and professionalism.
• Strong organisational and administrative skills.
• Excellent attention to detail and record-keeping ability.
• Ability to handle sensitive and confidential matters with discretion.
• Strong problem-solving and decision-making skills.
• Ability to work independently and collaboratively with management and employees.
• Good analytical and reporting skills.
• Ability to manage multiple priorities and meet deadlines.
• Assertive yet approachable and empathetic.
• Strong ability to influence and advise managers on HR matters.

• Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
• Professional qualification in Human Resources, such as CIPD, CHRP, or equivalent, will be an added advantage.
• Demonstrable experience in recruitment, performance management, employee relations, disciplinary processes, and HR administration.
• Good working knowledge of Kenyan employment and labour laws.
• Proficiency in Microsoft Office, particularly Word and Excel.