A holistic platform delivering financial wellness for individuals, improved performance for companies, and new opportunities for banks and lenders. Power is a platform dedicated to enabling holistic financial services to the online informal economy and the poorly served formal economy.

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We are looking for a proactive HR professional with strong operational and project management capabilities to support the HR function end-to-end. This role will work closely with the Head of HR to execute HR initiatives, streamline processes, and ensure smooth HR operations across the organisation.

The ideal candidate is a hands-on HR generalist with a strong sense of ownership, excellent organisational skills, and the ability to drive HR projects independently. The candidate should demonstrate leadership potential and the ability to coordinate initiatives across teams.

Key Responsibilities

HR Operations

Manage day-to-day HR operations across the employee life cycle including recruitment, on-boarding, performance management, and off-boarding

Maintain HR systems, employee records, and HR documentation

Support payroll coordination, benefits administration, and compliance requirements

Ensure HR policies and procedures are consistently implemented

HR Projects & Initiatives

Support and manage HR transformation and improvement projects

Develop and maintain project plans, timelines, and status trackers for all active HR initiatives

Proactively identify dependencies, risks, and blockers and escalate or resolve them promptly

Lead coordination of initiatives such as:

• performance management cycles
• engagement surveys
• HR systems implementation
• process improvements

Track project milestones and ensure initiatives are delivered on time

Produce concise project updates and reporting for the Head of HR and relevant stakeholders

Recruitment & Talent Support

Coordinate end-to-end recruitment processes, managing timelines and candidate experience

Partner with hiring managers to ensure clear role briefs, structured interviews, and timely decisions

Support on-boarding and integration of new hires

Process Improvement

Identify and prioritise opportunities to improve HR processes and employee experience

Develop templates, tool kits, and HR documentation that scale as the business grows

Support HR reporting, dashboards, and analytics

Stakeholder Coordination

Act as a key HR contact for managers and employees

Support HR communication and change management initiatives

Collaborate with cross-functional teams on people-related projects

What We Are Looking For: Experience & Skills

Required

Bachelor’s degree in Human Resources, Business Administration, or related field

5 years of HR experience in a generalist or HR operations role

Experience supporting end-to-end HR processes

Exposure to HR project coordination or implementation

Strong organisational and project management skills

Ability to manage multiple priorities and deadlines

• Manage day-to-day HR operations across the employee life cycle including recruitment, on-boarding, performance management, and off-boarding
• Maintain HR systems, employee records, and HR documentation
• Support payroll coordination, benefits administration, and compliance requirements
• Ensure HR policies and procedures are consistently implemented
• Support and manage HR transformation and improvement projects
• Develop and maintain project plans, timelines, and status trackers for all active HR initiatives
• Proactively identify dependencies, risks, and blockers and escalate or resolve them promptly
• Lead coordination of initiatives such as: performance management cycles, engagement surveys, HR systems implementation, process improvements
• Track project milestones and ensure initiatives are delivered on time
• Produce concise project updates and reporting for the Head of HR and relevant stakeholders
• Coordinate end-to-end recruitment processes, managing timelines and candidate experience
• Partner with hiring managers to ensure clear role briefs, structured interviews, and timely decisions
• Support on-boarding and integration of new hires
• Identify and prioritise opportunities to improve HR processes and employee experience
• Develop templates, tool kits, and HR documentation that scale as the business grows
• Support HR reporting, dashboards, and analytics
• Act as a key HR contact for managers and employees
• Support HR communication and change management initiatives
• Collaborate with cross-functional teams on people-related projects

• Strong organisational skills
• Project management skills
• Ability to manage multiple priorities and deadlines

• Bachelor’s degree in Human Resources, Business Administration, or related field
• 5 years of HR experience in a generalist or HR operations role
• Experience supporting end-to-end HR processes
• Exposure to HR project coordination or implementation