Position Summary

Reporting to the Hypermarket & Procurement Manager, the Hypermarket Team Lead will manage in-store execution and performance delivery across Modern Trade outlets. The role includes managing Trade Marketers, monitoring stock levels, ensuring promotional compliance, and maintaining strong account relationships. This is a key role in ensuring operational consistency and high standards in Modern Trade retail outlets.

Key Duties & Responsibilities

Hypermarket Sell-Out Execution

• Own and deliver sell-out targets across assigned hypermarket outlets.
• Conduct daily outlet visits to monitor stock levels, shelf presence, pricing accuracy, promotional compliance, and FIFO adherence.
• Trigger reorders to prevent stock-outs and escalate availability issues promptly.
• Implement promotional pricing, POS materials, and activation plans effectively.

In-Store Execution & Compliance

• Ensure products are shelved, faced, and priced in compliance with planograms.
• Enforce FIFO discipline and document any deviations from agreed standards.
• Submit weekly compliance reports with photographic evidence from all visited outlets.

Trade Marketer Management

• Plan and manage Trade Marketer deployment across hypermarket outlets, including routes and schedules.
• Review daily activity reports from Trade Marketers and escalate gaps in execution to the manager.
• Ensure all Trade Marketers are trained and certified on active SKUs before deployment.

Customer & Issue Management

• Resolve in-store issues related to stock availability, shelf standards, and promotional implementation.
• Escalate commercial disputes, stock issues, and customer complaints promptly.

Reporting & Performance Monitoring

• Prepare and submit weekly reports on sell-out performance, field execution, compliance, stock-out prevention, and promotional activations.

Qualifications & Experience

• Diploma or Bachelor’s degree in Business Administration, Sales, Marketing, or related field.
• 3–5 years experience in FMCG field sales, merchandising, or retail execution, particularly within hypermarket or modern trade environments.
• Proven experience managing Trade Marketers or field teams.
• Strong exposure to large retail chains, structured execution, and trade marketing operations.

Key Skills & Competencies

• Strong expertise in hypermarket and modern trade execution.
• Leadership and supervision skills, especially for managing field teams.
• In-depth understanding of FMCG retail operations, merchandising, and compliance standards.
• Strong organizational, planning, and problem-solving abilities.
• Excellent communication, stakeholder management, and escalation skills.
• Results-driven with a high degree of accountability and resilience in fast-paced environments.

• Own and deliver sell-out targets across assigned hypermarket outlets.
• Conduct daily outlet visits to monitor stock levels, shelf presence, pricing accuracy, promotional compliance, and FIFO adherence.
• Trigger reorders to prevent stock-outs and escalate availability issues promptly.
• Implement promotional pricing, POS materials, and activation plans effectively.
• Ensure products are shelved, faced, and priced in compliance with planograms.
• Enforce FIFO discipline and document any deviations from agreed standards.
• Submit weekly compliance reports with photographic evidence from all visited outlets.
• Plan and manage Trade Marketer deployment across hypermarket outlets, including routes and schedules.
• Review daily activity reports from Trade Marketers and escalate gaps in execution to the manager.
• Ensure all Trade Marketers are trained and certified on active SKUs before deployment.
• Resolve in-store issues related to stock availability, shelf standards, and promotional implementation.
• Escalate commercial disputes, stock issues, and customer complaints promptly.
• Prepare and submit weekly reports on sell-out performance, field execution, compliance, stock-out prevention, and promotional activations.

• Strong expertise in hypermarket and modern trade execution.
• Leadership and supervision skills, especially for managing field teams.
• In-depth understanding of FMCG retail operations, merchandising, and compliance standards.
• Strong organizational, planning, and problem-solving abilities.
• Excellent communication, stakeholder management, and escalation skills.
• Results-driven with a high degree of accountability and resilience in fast-paced environments.

• Diploma or Bachelor’s degree in Business Administration, Sales, Marketing, or related field.
• 3–5 years experience in FMCG field sales, merchandising, or retail execution, particularly within hypermarket or modern trade environments.
• Proven experience managing Trade Marketers or field teams.
• Strong exposure to large retail chains, structured execution, and trade marketing operations.