Purpose of the Job

The internship position supports the ICT function by assisting in system administration, database management, information security, and maintenance of ICT infrastructure to ensure efficient and secure operations of the Scheme’s systems.

Main Duties and Responsibilities

The duties and responsibilities are:

Operational Roles and Responsibilities

• Assist in monitoring and maintaining ICT systems, servers and network infrastructure.
• Support implementation of information security controls and participate in basic risk assessments.
• Assist in maintaining and updating databases, ensuring data integrity, security, and availability.
• Provide support in system backups, recovery processes, and routine maintenance tasks.
• Assist in troubleshooting ICT issues and providing user support under supervision.
• Support updating and maintenance of the Scheme’s website and digital platforms.
• Participate in ICT audits, vulnerability assessments and documentation of findings.
• Assist in maintaining ICT documentation, policies and procedures.
• Support liaison with ICT service providers to ensure service delivery.
• Assist in ensuring compliance with ICT policies, standards and regulatory requirements.
• Perform any other duties as assigned.

Key Result Areas:

The job holder's accountability areas are outlined as follows;

• Basic understanding of ICT systems, networking and database management.
• Knowledge of information security principles and best practices.
• Strong analytical and problem-solving skills.
• Attention to detail and high level of accuracy.
• Good organizational and time management skills.
• Willingness to learn and adapt to new technologies.
• Ability to work both independently and within a team.

Knowledge and Skills Required:

The job holder must possess;

• A Bachelor’s Degree in Information Technology, Computer Science, Software Engineering or a related field from a recognized university.
• Basic knowledge of databases, networking and system administration.
• Exposure to cybersecurity concepts and ICT risk management is an added advantage.
• Professional certifications, or currently pursuing certifications, such as CCNA, Security+, or Microsoft certifications, are considered an added advantage.
• Relevant practical exposure to the ICT department through internship or industrial attachment.
• Good working knowledge of Microsoft Office Suite.
• Basic understanding of web technologies and systems support is an added advantage.
• Good communication, interpersonal and teamwork skills.
• Ability to learn quickly, work under guidance and meet deadlines in a fast-paced environment.

• Assist in monitoring and maintaining ICT systems, servers and network infrastructure.
• Support implementation of information security controls and participate in basic risk assessments.
• Assist in maintaining and updating databases, ensuring data integrity, security, and availability.
• Provide support in system backups, recovery processes, and routine maintenance tasks.
• Assist in troubleshooting ICT issues and providing user support under supervision.
• Support updating and maintenance of the Scheme’s website and digital platforms.
• Participate in ICT audits, vulnerability assessments and documentation of findings.
• Assist in maintaining ICT documentation, policies and procedures.
• Support liaison with ICT service providers to ensure service delivery.
• Assist in ensuring compliance with ICT policies, standards and regulatory requirements.
• Perform any other duties as assigned.

• Basic understanding of ICT systems, networking and database management.
• Knowledge of information security principles and best practices.
• Strong analytical and problem-solving skills.
• Attention to detail and high level of accuracy.
• Good organizational and time management skills.
• Willingness to learn and adapt to new technologies.
• Ability to work both independently and within a team.
• Good working knowledge of Microsoft Office Suite.
• Good communication, interpersonal and teamwork skills.
• Ability to learn quickly, work under guidance and meet deadlines in a fast-paced environment.

• A Bachelor’s Degree in Information Technology, Computer Science, Software Engineering or a related field from a recognized university.
• Basic knowledge of databases, networking and system administration.
• Exposure to cybersecurity concepts and ICT risk management is an added advantage.
• Professional certifications, or currently pursuing certifications, such as CCNA, Security+, or Microsoft certifications, are considered an added advantage.
• Relevant practical exposure to the ICT department through internship or industrial attachment.
• Basic understanding of web technologies and systems support is an added advantage.