Role Purpose Statement:

The ICT Officer is responsible for managing, securing, and continuously improving the SACCO’s ICT infrastructure and information systems in compliance with ISO/IEC 27001, ISO/IEC 20000-1, ISO 9001, and regulatory requirements to ensure the availability, confidentiality, integrity, and reliability of ICT services supporting business operations.

Ideal Job Holder Specifications:

Academic:

• Bachelor’s degree in ICT, Computer Science, cybersecurity, software engineering, or related discipline from a recognized institution;

Professional:

• Relevant ICT professional certifications will be an added advantage (e.g. Microsoft, Cisco, ISACA, MCSE, CISA, CompTIA, ITIL, ISO/Information Security related certifications).
• Experience supporting Core Banking or ERP systems (e.g. Microsoft Navision) within a SACCO or financial institution will be an added advantage.
• Demonstrable skills in database administration and systems/software architecture.
• Strong communication, teamwork, problem-solving, and innovation skills, with ability to work independently.

Desired Work Experience:

• At least two (2) years’ experience in a similar ICT role within a busy ICT department of a financial institution or regulated environment.

Attributes

• Strong analytical and problem-solving skills.
• Sound decision-making ability.
• Excellent interpersonal and communication skills.
• High attention to detail.
• Demonstrated integrity, confidentiality, and ethical conduct.

• Managing, securing, and continuously improving the SACCO’s ICT infrastructure and information systems in compliance with ISO/IEC 27001, ISO/IEC 20000-1, ISO 9001, and regulatory requirements to ensure the availability, confidentiality, integrity, and reliability of ICT services supporting business operations.

• Database administration
• Systems/software architecture
• Communication
• Teamwork
• Problem-solving
• Innovation
• Ability to work independently
• Analytical skills
• Decision-making ability
• Interpersonal skills
• Attention to detail
• Integrity
• Confidentiality
• Ethical conduct

• Bachelor’s degree in ICT, Computer Science, cybersecurity, software engineering, or related discipline from a recognized institution.
• Relevant ICT professional certifications will be an added advantage (e.g. Microsoft, Cisco, ISACA, MCSE, CISA, CompTIA, ITIL, ISO/Information Security related certifications).
• Experience supporting Core Banking or ERP systems (e.g. Microsoft Navision) within a SACCO or financial institution will be an added advantage.