World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice.

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IT Disaster Recovery Specialist

Job Type

Full Time

Qualification

BA/BSc/HND

Experience

5 years

Location

Nairobi

Job Field

ICT / Computer

This role provides technical leadership in designing, implementing, and continuously improving enterprise disaster recovery capabilities across WVI’s global technology environment. The IT Disaster Recovery Specialist ensures that critical systems, cloud platforms, and applications are resilient and recoverable, aligned to defined RTO and RPO targets. The role drives adoption of DR frameworks, testing programmes, and recovery practices to minimize business disruption and strengthen organisational resilience.

QUALIFICATIONS:

Bachelor’s degree in information technology, Computer Science, Engineering, or related field • ITIL Foundation (minimum); ITIL Intermediate or ITIL 4 Managing Professional is an advantage

Relevant certifications in cloud platforms (Azure, AWS) or disaster recovery / business continuity (e.g., DRII, CBCI) are desirable

5+ years’ experience in IT Disaster Recovery, Infrastructure Operations, or Business Continuity roles

Proven experience designing and implementing enterprise disaster recovery strategies across cloud (Azure/AWS), hybrid, and on-prem environments

Hands-on experience with DR technologies (e.g., Azure Site Recovery, AWS DR patterns, backup/replication tools)

Experience defining and operationalizing RTO / RPO for critical services

Experience leading DR testing (failover, tabletop, live recovery drills) and recovery execution

Exposure to hybrid environments (cloud + on-prem infrastructure)

Experience integrating DR with ITSM processes (Incident, Major Incident, Change, Problem Management).

This position is eligible for Remote or Hybrid-Work based dependent on the country of hire. It involves continuous collaboration with global teams across various time zones. The position requires ability and willingness to travel domestically and internationally if needed.

Technical & Functional Skills

Strong understanding of disaster recovery frameworks and standards (e.g., ITIL, ISO 22301, NIST)

Experience designing DR architectures including failover, geo-redundancy, and backup strategies

Knowledge of infrastructure resilience across compute, storage, network, and identity layers

Experience with automation and infrastructure-as-code (e.g., Terraform) for repeatable recovery environments

Familiarity with cybersecurity incident response and ransomware recovery integration

Experience with dashboards, reporting, and DR readiness tracking

Core Competencies:

Strong analytical thinking with ability to assess recovery risk and design mitigation strategies

Structured, process-driven mindset with focus on governance, documentation, and audit readiness

Strong collaboration across infrastructure, cloud, security, and application teams

Ability to lead calmly and decisively during incident recovery scenarios

Continuous improvement mindset with focus on resilience, readiness, and operational maturity

Customer-focused approach, ensuring minimal business disruption and reliable service recovery

CONTINUATION OF MAJOR RESPONSIBILITIES:

DR Strategy, Framework & Governance

Define and maintain enterprise DR policies, standards, and governance framework

Establish and refine RTO/RPO targets aligned to business criticality

Ensure DR documentation is audit-ready and integrated with ITSM processes

Align DR practices with business continuity strategy

DR Architecture & Implementation

Design DR solutions across cloud (Azure/AWS), hybrid, and on-prem environments

Implement failover, geo-redundancy, and backup strategies

Embed DR requirements into solution architecture and project delivery

Evaluate DR tools and vendor capabilities.

Testing, Exercising & Validation This includes but not limited to the following:

Plan and execute DR drills, failover tests, and tabletop exercises

Validate RTO/RPO compliance for critical systems

Document outcomes and track remediation actions

Drive continuous improvement based on test results.

Incident Recovery & Coordination

Act as technical authority during major incidents and recovery scenarios

Coordinate recovery across infrastructure, cloud, and application teams

Maintain DR runbooks and recovery playbooks

Support PIR and integrate lessons learned.

Stakeholder Enablement & Reporting

Train teams on DR practices and readiness

Engage business stakeholders on recovery requirements

Maintain DR dashboards and reporting

Collaborate with security, cloud, and platform teams.

• Define and maintain enterprise DR policies, standards, and governance framework
• Establish and refine RTO/RPO targets aligned to business criticality
• Ensure DR documentation is audit-ready and integrated with ITSM processes
• Align DR practices with business continuity strategy
• Design DR solutions across cloud (Azure/AWS), hybrid, and on-prem environments
• Implement failover, geo-redundancy, and backup strategies
• Embed DR requirements into solution architecture and project delivery
• Evaluate DR tools and vendor capabilities.
• Plan and execute DR drills, failover tests, and tabletop exercises
• Validate RTO/RPO compliance for critical systems
• Document outcomes and track remediation actions
• Drive continuous improvement based on test results.
• Act as technical authority during major incidents and recovery scenarios
• Coordinate recovery across infrastructure, cloud, and application teams
• Maintain DR runbooks and recovery playbooks
• Support PIR and integrate lessons learned.
• Train teams on DR practices and readiness
• Engage business stakeholders on recovery requirements
• Maintain DR dashboards and reporting
• Collaborate with security, cloud, and platform teams.

• Strong understanding of disaster recovery frameworks and standards (e.g., ITIL, ISO 22301, NIST)
• Experience designing DR architectures including failover, geo-redundancy, and backup strategies
• Knowledge of infrastructure resilience across compute, storage, network, and identity layers
• Experience with automation and infrastructure-as-code (e.g., Terraform) for repeatable recovery environments
• Familiarity with cybersecurity incident response and ransomware recovery integration
• Experience with dashboards, reporting, and DR readiness tracking
• Strong analytical thinking with ability to assess recovery risk and design mitigation strategies
• Structured, process-driven mindset with focus on governance, documentation, and audit readiness
• Strong collaboration across infrastructure, cloud, security, and application teams
• Ability to lead calmly and decisively during incident recovery scenarios
• Continuous improvement mindset with focus on resilience, readiness, and operational maturity
• Customer-focused approach, ensuring minimal business disruption and reliable service recovery

• Bachelor’s degree in information technology, Computer Science, Engineering, or related field
• ITIL Foundation (minimum); ITIL Intermediate or ITIL 4 Managing Professional is an advantage
• Relevant certifications in cloud platforms (Azure, AWS) or disaster recovery / business continuity (e.g., DRII, CBCI) are desirable
• 5+ years’ experience in IT Disaster Recovery, Infrastructure Operations, or Business Continuity roles
• Proven experience designing and implementing enterprise disaster recovery strategies across cloud (Azure/AWS), hybrid, and on-prem environments
• Hands-on experience with DR technologies (e.g., Azure Site Recovery, AWS DR patterns, backup/replication tools)
• Experience defining and operationalizing RTO / RPO for critical services
• Experience leading DR testing (failover, tabletop, live recovery drills) and recovery execution
• Exposure to hybrid environments (cloud + on-prem infrastructure)
• Experience integrating DR with ITSM processes (Incident, Major Incident, Change, Problem Management).