Background

The company opened its first manufacturing facility in Mombasa, Kenya, in 1962, rapidly widening its reach to include further countries in East Africa, and then Southern Africa. In 2003, all operating companies were reversed into the current holding company called Safal Investments Mauritius Limited and conduct its business across Africa as the Safal Grou...

Key responsibilities:

Manage the company/business unit IT portfolio.

Drive Group IT plans in the business and align localized IT initiatives with company business plans.

Act as the key liaison with business units to deliver technology solutions, service management, risk management, and relationship management.

Enforce IT policies, cybersecurity, and compliance; localize group policies as required.

Oversee IT infrastructure (SD-WAN, LAN, servers, CCTV, telephony, end-user devices, and plant technologies).

Act as an ambassador between IT and other business departments, focusing on user experience.

Analyze business requirements with departments to determine ERP and technology needs, liaising with Group IT for ecosystem alignment.

Manage and coordinate local IT projects, application change requests, and product testing.

Oversee procurement, cost-effective purchases, and lifecycle management of IT assets.

Inspect, monitor, and upgrade IT systems to ensure functionality, efficiency, and business alignment.

Develop and control the IT budget, reporting on expenditure.

Build and maintain strong vendor relationships, ensuring cost efficiency.

Effective planning and execution of Information Technology projects and solutions within the business

Effective collaboration with the Group IT function on projects and IT operations

Qualifications required:

Bachelor’s degree in Information Technology with a focus on business operations & management.

Master’s degree in Business Administration or the IT field preferred.

Experience required:

Minimum of 10 years in a senior role within a complex IT environment.

Strong knowledge of business management and technical skills to drive solutions.

Hands-on experience with ERP projects (maintenance and utilization).

Knowledge of innovative technologies: SD-WAN, Cybersecurity, IIoT, AI, etc.

Familiarity with manufacturing processes and SAP S/4HANA ERP

Key competencies and skills:

Strong leadership, initiative, and team management skills.

Partner and third-party management expertise.

Advanced diagnostic and troubleshooting skills (infrastructure & applications).

Strong negotiation skills.

Innovative, strategic thinker.

Personality profile:

Strong communicator with the ability to influence senior stakeholders on technical issues.

Results-oriented, proactive, and customer-focused mindset.

Team player with minimal need for supervision.

Strategic, analytical, and business-minded.

Language requirements:

English: Excellent

Computer literacy:

Advanced IT and business application knowledge.

Additional/specific work requirements:

Strong Business analysis skills

• Manage the company/business unit IT portfolio.
• Drive Group IT plans in the business and align localized IT initiatives with company business plans.
• Act as the key liaison with business units to deliver technology solutions, service management, risk management, and relationship management.
• Enforce IT policies, cybersecurity, and compliance; localize group policies as required.
• Oversee IT infrastructure (SD-WAN, LAN, servers, CCTV, telephony, end-user devices, and plant technologies).
• Act as an ambassador between IT and other business departments, focusing on user experience.
• Analyze business requirements with departments to determine ERP and technology needs, liaising with Group IT for ecosystem alignment.
• Manage and coordinate local IT projects, application change requests, and product testing.
• Oversee procurement, cost-effective purchases, and lifecycle management of IT assets.
• Inspect, monitor, and upgrade IT systems to ensure functionality, efficiency, and business alignment.
• Develop and control the IT budget, reporting on expenditure.
• Build and maintain strong vendor relationships, ensuring cost efficiency.
• Effective planning and execution of Information Technology projects and solutions within the business
• Effective collaboration with the Group IT function on projects and IT operations

• Strong leadership, initiative, and team management skills.
• Partner and third-party management expertise.
• Advanced diagnostic and troubleshooting skills (infrastructure & applications).
• Strong negotiation skills.
• Innovative, strategic thinker.
• Strong communicator with the ability to influence senior stakeholders on technical issues.
• Results-oriented, proactive, and customer-focused mindset.
• Team player with minimal need for supervision.
• Strategic, analytical, and business-minded.
• Excellent English.
• Advanced IT and business application knowledge.
• Strong Business analysis skills

• Bachelor’s degree in Information Technology with a focus on business operations & management.
• Master’s degree in Business Administration or the IT field preferred.
• Minimum of 10 years in a senior role within a complex IT environment.
• Strong knowledge of business management and technical skills to drive solutions.
• Hands-on experience with ERP projects (maintenance and utilization).
• Knowledge of innovative technologies: SD-WAN, Cybersecurity, IIoT, AI, etc.
• Familiarity with manufacturing processes and SAP S/4HANA ERP