Background

OPPO Kenya is seeking a skilled and motivated IT Officer to support the company's technology infrastructure, computer systems and software applications. The ideal candidate should have strong technical knowledge, excellent computer skills and the ability to troubleshoot and resolve IT-related challenges efficiently.

Key Responsibilities

• Install, configure and maintain computer hardware, software and operating systems.
• Provide technical support to employees and troubleshoot computer-related issues.
• Maintain and monitor company IT systems, networks and internet connectivity.
• Manage software installations, updates and system configurations.
• Diagnose and resolve hardware, software and network problems.
• Maintain IT equipment inventory and ensure proper usage and maintenance.
• Support data backup, security and protection of company information.
• Assist with IT-related projects and implementation of new technology solutions.
• Ensure smooth daily operation of office technology and communication systems.
• Escalate complex technical issues and coordinate with external IT service providers where necessary.

Qualifications and Requirements

• Diploma or Bachelor's degree in Information Technology, Computer Science, Computer Engineering or a related field.
• Strong knowledge of computer systems, hardware and software applications.
• Excellent understanding of Windows operating systems and Microsoft Office applications.
• Knowledge of computer networking, internet connectivity and basic IT security.
• Strong troubleshooting and problem-solving abilities.
• Previous work experience in an IT support or technical position is an added advantage.
• Good communication, organisational and interpersonal skills.
• Ability to work independently and manage multiple technical tasks.

Preferred Skills

• Experience in providing technical support within a corporate environment.
• Knowledge of network administration and IT infrastructure.
• Familiarity with system maintenance, data backup and cybersecurity practices.
• Ability to adapt to new technologies and software applications.

• Install, configure and maintain computer hardware, software and operating systems.
• Provide technical support to employees and troubleshoot computer-related issues.
• Maintain and monitor company IT systems, networks and internet connectivity.
• Manage software installations, updates and system configurations.
• Diagnose and resolve hardware, software and network problems.
• Maintain IT equipment inventory and ensure proper usage and maintenance.
• Support data backup, security and protection of company information.
• Assist with IT-related projects and implementation of new technology solutions.
• Ensure smooth daily operation of office technology and communication systems.
• Escalate complex technical issues and coordinate with external IT service providers where necessary.

• Strong knowledge of computer systems, hardware and software applications.
• Excellent understanding of Windows operating systems and Microsoft Office applications.
• Knowledge of computer networking, internet connectivity and basic IT security.
• Strong troubleshooting and problem-solving abilities.
• Good communication, organisational and interpersonal skills.
• Ability to work independently and manage multiple technical tasks.
• Experience in providing technical support within a corporate environment.
• Knowledge of network administration and IT infrastructure.
• Familiarity with system maintenance, data backup and cybersecurity practices.
• Ability to adapt to new technologies and software applications.

• Diploma or Bachelor's degree in Information Technology, Computer Science, Computer Engineering or a related field.
• Previous work experience in an IT support or technical position is an added advantage.