IDinsight is an international development organization that helps policymakers and managers make socially impactful decisions using rigorous evidence. We carefully tailor a wide range of analytical and quantitative tools to enable our clients to design better policies, rigorously test those ideas, and take informed action at scale to improve lives. Our servi...

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IT Project Associate

Job Type

Full Time

Qualification

BA/BSc/HND

Experience

1 - 3 years

Location

Nairobi

Job Field

ICT / Computer

The IT project Associate will own project management responsibilities connected with the implementation of new Systems as well as a few other org-facing IT initiatives.

Responsibilities

As an IT project Associate, your core day-to-day work may include:

IT Project Coordination - Supporting the implementation of internal IT projects by leading activities such as project planning, user research, and product research, etc.

Internal Communication - Creation of deliverables for internal stakeholder communication.

Change Management- Supporting the design and implementation of IT Change Management initiatives

Vendor management - Supporting the management of external IT service providers.

Goal Setting - formulating and tracking key IT and security metrics.

SETA - coordinating Security Education Training and Awareness (SETA) initiatives

Professional Growth and Internal Contributions

Beyond your core responsibilities, you will contribute to the Systems team and your own professional development through:

Systems Support: You will occasionally provide Systems Support through our internal help desk. Every Systems team member contributes to these efforts, as we believe it's the best way to gain direct insight into the technical challenges IDinsighters face and potential solutions.

Continuous Learning: IDinsight has implemented a diverse array of Systems. While mastery of these Systems is not required for this role, we look for a commitment to developing deep technical expertise over time to enable internal growth opportunities.

Qualifications

We’re looking for an entrepreneurial, “get stuff done” teammate with 1-3 years of relevant experience. Desired qualifications include:

1-3 years of professional experience in IT, Consulting, Project Management, or related roles.

A bachelor’s degree in Computer Science or other quantitative disciplines

Strong communicator in multiple forms (written communications, public speaking, teamwork, and upward management);

Excellent project management skills and proficiency with some project management solutions, such as Jira and Notion.

Experience administering enterprise systems such as workspace collaboration suites, ITSM tools, HRIS, SASE, ATS, CRM, etc.

Detail- and execution- oriented, able to take a task from high-level strategic idea to rapid execution with a large amount of autonomy and conscientiousness;

Demonstrated track record as a self-starter and leader, including comfort with ambiguity and dynamic environments and work streams;

Strong desire for professional growth and development, with a track record of openness to give and receive feedback;

Strong problem-solving skills in handling system challenges;

People-focused and people-facing, with high levels of empathy and desire to listen to and share in teammates’ victories, concerns, and needs;

Strong ability to maintain integrity and confidentiality in complex situations;

Ability to handle sensitive information, data, and issues with mature and discreet professionalism;

Ability to work with international, cross-cultural, and diverse teams.

• Supporting the implementation of internal IT projects by leading activities such as project planning, user research, and product research, etc.
• Creation of deliverables for internal stakeholder communication.
• Supporting the design and implementation of IT Change Management initiatives
• Supporting the management of external IT service providers.
• Formulating and tracking key IT and security metrics.
• Coordinating Security Education Training and Awareness (SETA) initiatives
• Occasionally provide Systems Support through our internal help desk.

• Strong communicator in multiple forms (written communications, public speaking, teamwork, and upward management)
• Excellent project management skills
• Proficiency with project management solutions, such as Jira and Notion
• Experience administering enterprise systems (e.g., workspace collaboration suites, ITSM tools, HRIS, SASE, ATS, CRM)
• Detail- and execution- oriented
• Self-starter and leader
• Comfort with ambiguity and dynamic environments
• Strong desire for professional growth and development
• Strong problem-solving skills
• People-focused and people-facing
• High levels of empathy
• Ability to maintain integrity and confidentiality
• Ability to handle sensitive information, data, and issues with mature and discreet professionalism
• Ability to work with international, cross-cultural, and diverse teams

• 1-3 years of professional experience in IT, Consulting, Project Management, or related roles.
• A bachelor’s degree in Computer Science or other quantitative disciplines