The IT Project Senior Associate supports the successful delivery of Digital Transformation initiatives by independently managing low- to medium-complexity projects while contributing to larger strategic programs under the guidance of the Head of IT Projects (PMO) or a Senior Project Manager.

The role is responsible for coordinating project planning, execution, governance, stakeholder engagement, and reporting to ensure projects are delivered within agreed scope, schedule, budget, quality, and governance standards.

The role serves as a critical link between business and technology teams, ensuring that projects deliver measurable business outcomes while adhering to Inkomoko’s governance standards, strategic priorities, and customer-centric approach.

As part of Inkomoko’s PMO career pathway, this position provides a structured development opportunity into a Project Manager role through progressively taking ownership of increasingly complex projects, developing leadership capability, and building the competencies required to progress into a Project Manager role.

Responsibilities or duties

Project Planning & Delivery

• Independently manage assigned low to medium complexity Digital Transformation projects from initiation through project closure.
• Develop detailed project plans including work breakdown structures, dependency mapping, critical paths, resource plans, communication plans, and implementation schedules.
• Coordinate project initiation activities, including business case validation, project charter development, stakeholder mapping, and project kick-off.
• Coordinate project initiation activities, including business case validation, project charter development, stakeholder mapping, and project kick-off.
• Develop and maintain project management artifacts, including project charters, schedules, work breakdown structures, milestones, and delivery roadmaps.
• Coordinate cross-functional project teams to deliver agreed project outcomes within approved scope, timelines, budget, and quality expectations.
• Apply Agile, Waterfall, or Hybrid project management methodologies as appropriate.
• Escalate significant project constraints, scope changes, and delivery risks to the Head of IT Projects or Senior Project Manager.

Stakeholder Engagement & Project Coordination

• Build effective working relationships with business leaders, country teams, technical teams, vendors, and implementation partners.
• Facilitate project meetings, workshops, steering committee preparations, and project governance forums.
• Communicate project progress, risks, decisions, dependencies, and change requests to stakeholders.
• Coordinate vendor activities and support procurement processes related to assigned projects.
• Promote stakeholder engagement, business readiness, and user adoption throughout the project lifecycle.
• Maintain an active stakeholder register and communication plan.
• Support business readiness activities and facilitate user engagement throughout the project lifecycle.
• Build trusted working relationships that promote collaboration across multiple countries and business functions.

Project Governance, Risk & Quality Management

• Ensure compliance with PMO governance standards, methodologies, templates, and documentation requirements.
• Maintain project governance artifacts, including RAID Logs, Decision Logs, Change Requests, Project Status Reports, and Lessons Learned.
• Identify, assess, monitor, and manage project risks, issues, assumptions, and dependencies.
• Coordinate User Acceptance Testing (UAT), implementation readiness assessments, deployment activities, and project closure.
• Ensure projects meet agreed quality standards and governance checkpoints.
• Support project audits and governance reviews.
• Monitor compliance with approved project methodologies.
• Maintain action logs and follow up on governance decisions.

Project Performance, Reporting & Resource Management

• Monitor project performance against scope, schedule, budget, resources, and KPIs.
• Track project expenditure, forecast budget variances, and report financial performance within delegated authority.
• Prepare accurate project dashboards, executive reports, and governance updates.
• Support resource planning, capacity management, and vendor performance monitoring.
• Analyze project performance trends and recommend corrective actions where required.
• Monitor project benefits realization against approved business cases.
• Support KPI tracking and portfolio reporting.

Continuous Improvement & PMO Excellence

• Contribute to the continuous improvement of project management methodologies, standards, templates, and governance processes.
• Support portfolio reporting, knowledge management, and lessons learned initiatives across the PMO.
• Promote operational excellence, innovation, accountability, and collaboration within the Digital Transformation team.
• Identify opportunities to improve project delivery efficiency, business processes, and stakeholder experience.
• Contribute to the continuous maturity of the Project Management Office.
• Identify opportunities to standardize project delivery across countries.
• Promote knowledge sharing across Digital Transformation teams.

Qualifications or requirements (e.g., education, skills)

Requirements

• Bachelor’s degree in Project Management, Information Systems, Computer Science, Business Administration, Engineering, or a related discipline.
• CAPM certification
• PRINCE2 Foundation certification
• Agile or Scrum certification
• PMP certification (or actively working towards certification)

Experience needed

• 4-5 years’ experience in project coordination, project management, or PMO environments.
• Experience supporting technology, ERP, systems implementation, or Digital Transformation initiatives.
• Experience working in a multi-country or international environment
• Experience with project management tools such as Smartsheet, Jira, Microsoft Project, ClickUp, Asana, or Monday.com

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

• Ability to travel occasionally within Inkomoko’s countries of operation as required.

• Independently manage assigned low to medium complexity Digital Transformation projects from initiation through project closure.
• Develop detailed project plans including work breakdown structures, dependency mapping, critical paths, resource plans, communication plans, and implementation schedules.
• Coordinate project initiation activities, including business case validation, project charter development, stakeholder mapping, and project kick-off.
• Develop and maintain project management artifacts, including project charters, schedules, work breakdown structures, milestones, and delivery roadmaps.
• Coordinate cross-functional project teams to deliver agreed project outcomes within approved scope, timelines, budget, and quality expectations.
• Apply Agile, Waterfall, or Hybrid project management methodologies as appropriate.
• Escalate significant project constraints, scope changes, and delivery risks to the Head of IT Projects or Senior Project Manager.
• Build effective working relationships with business leaders, country teams, technical teams, vendors, and implementation partners.
• Facilitate project meetings, workshops, steering committee preparations, and project governance forums.
• Communicate project progress, risks, decisions, dependencies, and change requests to stakeholders.
• Coordinate vendor activities and support procurement processes related to assigned projects.
• Promote stakeholder engagement, business readiness, and user adoption throughout the project lifecycle.
• Maintain an active stakeholder register and communication plan.
• Support business readiness activities and facilitate user engagement throughout the project lifecycle.
• Build trusted working relationships that promote collaboration across multiple countries and business functions.
• Ensure compliance with PMO governance standards, methodologies, templates, and documentation requirements.
• Maintain project governance artifacts, including RAID Logs, Decision Logs, Change Requests, Project Status Reports, and Lessons Learned.
• Identify, assess, monitor, and manage project risks, issues, assumptions, and dependencies.
• Coordinate User Acceptance Testing (UAT), implementation readiness assessments, deployment activities, and project closure.
• Ensure projects meet agreed quality standards and governance checkpoints.
• Support project audits and governance reviews.
• Monitor compliance with approved project methodologies.
• Maintain action logs and follow up on governance decisions.
• Monitor project performance against scope, schedule, budget, resources, and KPIs.
• Track project expenditure, forecast budget variances, and report financial performance within delegated authority.
• Prepare accurate project dashboards, executive reports, and governance updates.
• Support resource planning, capacity management, and vendor performance monitoring.
• Analyze project performance trends and recommend corrective actions where required.
• Monitor project benefits realization against approved business cases.
• Support KPI tracking and portfolio reporting.
• Contribute to the continuous improvement of project management methodologies, standards, templates, and governance processes.
• Support portfolio reporting, knowledge management, and lessons learned initiatives across the PMO.
• Promote operational excellence, innovation, accountability, and collaboration within the Digital Transformation team.
• Identify opportunities to improve project delivery efficiency, business processes, and stakeholder experience.
• Contribute to the continuous maturity of the Project Management Office.
• Identify opportunities to standardize project delivery across countries.
• Promote knowledge sharing across Digital Transformation teams.

• Project Planning
• Project Execution
• Project Governance
• Stakeholder Engagement
• Reporting
• Risk Management
• Quality Management
• Agile Methodologies
• Waterfall Methodologies
• Hybrid Methodologies
• Smartsheet
• Jira
• Microsoft Project
• ClickUp
• Asana
• Monday.com

• Bachelor’s degree in Project Management, Information Systems, Computer Science, Business Administration, Engineering, or a related discipline.
• CAPM certification
• PRINCE2 Foundation certification
• Agile or Scrum certification
• PMP certification (or actively working towards certification)