IT Jobs. Transwide Pharmaceuticals Jobs. IT & Systems Manager developing and implementing the company’s IT strategy, requiring a Bachelor’s degree in IT with 5+ years relevant IT experience and 2+ years in an IT supervisory/management role, in a pharmaceutical/healthcare environment, on-site role.

Responsibilities or duties

• Develop and implement the company’s IT strategy and roadmap.
• Manage ERP, CRM, sales, inventory and business systems.
• Oversee IT infrastructure, networks, hardware and technical support.
• Ensure cybersecurity, data protection, backups and disaster recovery.
• Develop and maintain IT policies, procedures and controls.
• Manage IT vendors, contracts and software licences.
• Drive system improvements, automation and technology projects.
• Monitor IT performance, risks, expenditure and report to management.

Qualifications or requirements

• Bachelor’s Degree in IT, Computer Science, Information Systems, Business Information Technology, Computer Engineering or a related field.
• Minimum 5 years’ relevant IT experience.
• At least 2 years’ experience in an IT supervisory/management role.
• Proven experience managing ERP/CRM, business applications, IT infrastructure and networks.
• Experience managing external IT vendors/service providers.

ADDED ADVANTAGE

• ITIL, Microsoft, Cisco, Cybersecurity or Project Management certification.
• Experience in Pharmaceutical, Healthcare, FMCG, Manufacturing or Distribution
• Experience with ERP/CRM implementation and improvement.
• Knowledge of data protection and information security requirements.

• Develop and implement the company’s IT strategy and roadmap.
• Manage ERP, CRM, sales, inventory and business systems.
• Oversee IT infrastructure, networks, hardware and technical support.
• Ensure cybersecurity, data protection, backups and disaster recovery.
• Develop and maintain IT policies, procedures and controls.
• Manage IT vendors, contracts and software licences.
• Drive system improvements, automation and technology projects.
• Monitor IT performance, risks, expenditure and report to management.

• ERP/CRM management
• Business applications management
• IT infrastructure management
• Network management
• Vendor management
• Cybersecurity
• Data protection
• Backup and disaster recovery
• IT strategy development
• IT policy development

• Bachelor’s Degree in IT, Computer Science, Information Systems, Business Information Technology, Computer Engineering or a related field.
• Minimum 5 years’ relevant IT experience.
• At least 2 years’ experience in an IT supervisory/management role.
• Proven experience managing ERP/CRM, business applications, IT infrastructure and networks.
• Experience managing external IT vendors/service providers.
• ITIL, Microsoft, Cisco, Cybersecurity or Project Management certification (Added Advantage).
• Experience in Pharmaceutical, Healthcare, FMCG, Manufacturing or Distribution (Added Advantage).
• Experience with ERP/CRM implementation and improvement (Added Advantage).
• Knowledge of data protection and information security requirements (Added Advantage).