Background information about the job or company (e.g., role context, company overview)

Shining Hope for Communities (SHOFCO) is a non-profit organization based in Nairobi, Kenya and New York, NY that combats urban poverty and gender inequity in the slums of Nairobi. Kennedy Odede, who grew up in the Kibera slum, founded SHOFCO in 2004 with a focus on youth and gender empowerment. SHOFCO has four initiative areas: education, health, economic an...

Responsibilities or duties

The position is responsible for training and equipping beneficiaries with job readiness skills through the facilitation of job market-oriented ICT training. This role involves delivering hands-on training in computer applications, providing technical support, managing student records, and ensuring a conducive learning environment. Additionally, the role includes sourcing appropriate job or training placements for beneficiaries.

Qualifications or requirements (e.g., education, skills)

Diploma in IT with 1 years’ experience or a Certificate in IT or any equivalent with over 2 years’ experience

Experience needed

1 - 2 years

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

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• Mobilize and train students on basic computer application packages such as MS Office, MS Word, MS PowerPoint, MS Excel, MS Access, Desktop publishing, Internet, and email.
• Assess and examine students on the areas of study.
• Track and keep students’ attendance records.
• Ensure a conducive learning environment for the students.
• Manage students’ intake and evaluation process and submit financial records to the finance manager.
• Ensure all registered students are issued with membership cards.
• Ensure all learning aids are available for the students.
• File and maintain proper student records.
• Organize graduation events for computer training grandaunts.
• Request and issue certificates to the grandaunts.
• Resolution of minor disputes and conflicts amongst the students.
• Liaise with the team lead on appropriate opportunities for the computer students, whether in job or training placements.
• Submit progress reports as required and report on issues arising in the training center
• Pursue partnerships that add value to SHOFCO work.
• Provide PC support.
• Troubleshoot students' computer systems and related peripherals.
• Manage application software used for training.
• Develop work-plans and activity budgets.

• MS Office (Word, PowerPoint, Excel, Access)
• Desktop publishing
• Internet and email proficiency
• PC support and troubleshooting
• Record management
• Communication
• Partnership development

• Diploma in IT with 1 years’ experience
• Certificate in IT or any equivalent with over 2 years’ experience