MSVL Group is a leading provider of recruitment, HR consulting, and corporate training services, with over 10 years of experience across Africa, India, and the Middle East. We specialize in sourcing top talent, from entry-level to executive roles, and offering tailored HR solutions that align with our clients’ business goals. Our expertise spans multiple i...

Qualifications, Skills and Experience

Diploma or Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.

4-7 years of experience in dispatch, logistics, distribution, or warehouse operations within FMCG.

Minimum 2 years of experience supervising drivers, delivery teams, or warehouse personnel.

Experience in dairy, ice cream, frozen foods, or temperature-controlled distribution is highly preferred.

Strong knowledge of cold-chain operations, inventory control, stock reconciliation, and POD documentation. Proficiency in Microsoft Excel and familiarity with ERP or inventory management systems.

Strong leadership, planning, communication, problem-solving, and organizational skills.

Key Responsibilities

• Plan and supervise daily dispatch, delivery schedules, routes, and distribution operations.
• Ensure proper cold-chain management, temperature control, food safety, and product handling.
• Oversee stock movements, loading, inventory reconciliation, shortages, damages, and returns.
• Verify customer orders, invoices, dispatch records, and proof of delivery (POD) documentation.
• Supervise drivers, loaders, salesmen, and delivery teams to ensure productivity and compliance.
• Coordinate with Warehouse, Sales, and Logistics teams to resolve delivery issues and customer complaints.
• Prepare dispatch, delivery, stock movement, and POD reports while identifying opportunities to reduce losses and delays.

• Plan and supervise daily dispatch, delivery schedules, routes, and distribution operations.
• Ensure proper cold-chain management, temperature control, food safety, and product handling.
• Oversee stock movements, loading, inventory reconciliation, shortages, damages, and returns.
• Verify customer orders, invoices, dispatch records, and proof of delivery (POD) documentation.
• Supervise drivers, loaders, salesmen, and delivery teams to ensure productivity and compliance.
• Coordinate with Warehouse, Sales, and Logistics teams to resolve delivery issues and customer complaints.
• Prepare dispatch, delivery, stock movement, and POD reports while identifying opportunities to reduce losses and delays.

• cold-chain operations
• inventory control
• stock reconciliation
• POD documentation
• Microsoft Excel
• ERP or inventory management systems
• leadership
• planning
• communication
• problem-solving
• organizational skills

• Diploma or Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• 4-7 years of experience in dispatch, logistics, distribution, or warehouse operations within FMCG.
• Minimum 2 years of experience supervising drivers, delivery teams, or warehouse personnel.
• Experience in dairy, ice cream, frozen foods, or temperature-controlled distribution is highly preferred.