Background information about the job or company (e.g., role context, company overview)

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Ban...

The Innovation Intern will provide analytical, research, and operational support to the innovation team. This role offers hands-on exposure to product development, market research, and innovation initiatives.

Responsibilities or duties

Research & Market Analysis

• Conduct market research, competitor analysis, and industry scanning.
• Support customer insights, surveys, and data collection activities.
• Assist in preparation of research summaries and insights.

Innovation Project Support

• Assist with project documentation, trackers, and reporting.
• Support coordination of meetings, workshops, and partner engagements.
• Help prepare presentations, concept notes, and proposals.

Product & Pilot Support

• Assist in testing, feedback collection, and performance monitoring.
• Support preparation of product briefs and evaluation reports.

Data & Reporting Support

• Assist in compiling dashboards, reports, and performance metrics.
• Support impact measurement and project analytics.

Innovation Knowledge & Documentation

• Support maintenance of innovation documentation and learning repositories.
• Assist in organizing innovation materials, reports, and templates.

Qualifications or requirements (e.g., education, skills)

• Bachelor’s degree (or final year) in Business, Economics, Actuarial Science, Data Science, Finance, Project Management, or related field.
• Strong analytical and research skills.
• Excellent communication and presentation skills.
• Proficiency in Microsoft Office Suite.
• Interest in insurance, financial inclusion, sustainability, or innovation.

• Conduct market research, competitor analysis, and industry scanning.
• Support customer insights, surveys, and data collection activities.
• Assist in preparation of research summaries and insights.
• Assist with project documentation, trackers, and reporting.
• Support coordination of meetings, workshops, and partner engagements.
• Help prepare presentations, concept notes, and proposals.
• Assist in testing, feedback collection, and performance monitoring.
• Support preparation of product briefs and evaluation reports.
• Assist in compiling dashboards, reports, and performance metrics.
• Support impact measurement and project analytics.
• Support maintenance of innovation documentation and learning repositories.
• Assist in organizing innovation materials, reports, and templates.

• Strong analytical and research skills.
• Excellent communication and presentation skills.
• Proficiency in Microsoft Office Suite.
• Interest in insurance, financial inclusion, sustainability, or innovation.

• Bachelor’s degree (or final year) in Business, Economics, Actuarial Science, Data Science, Finance, Project Management, or related field.