Background

Eastnat Limited is looking for a warm, knowledgeable and customer-focused In-store Sales & Wellness Advisor to create meaningful customer experiences and drive in-store and online sales. The ideal candidate enjoys interacting with people, understands wellness concepts, and can confidently recommend products based on customer needs.

Key Responsibilities

• Provide warm, knowledgeable customer service and guide product selection
• Drive in-store sales through active engagement, upselling, and product education
• Maintain attractive displays, cleanliness, and proper stock organization
• Receive, arrange, and monitor stock while ensuring accountability
• Curate relevant, coherent social media content aligned with Eastnat wellness themes
• Engage customers meaningfully both in-store and online
• Support planning and execution of in-store and online promotions and wellness events
• Collect and relay customer feedback to improve products and service
• Collect and relay customer feedback to improve products and service

Qualifications and Experience

• Diploma or Certificate in Nutrition, Dietetics, Food Science, or related field required
• Minimum of 1 year experience in a sales, retail, or customer service role
• Experience recommending products and advising customers based on their needs
• Strong interest in natural wellness, herbal, and nutritional products
• Previous experience in a wellness store, pharmacy, organic shop, or health-focused retail is an added advantage
• Social media acumen, including ability to create and engage content on Meta (Instagram, Facebook) and TikTok
• Computer literacy, including Microsoft Word, Excel, and PowerPoint
• Familiarity with Canva and similar content creation tools
• Ability to translate nutrition knowledge into practical product recommendations

• Provide warm, knowledgeable customer service and guide product selection
• Drive in-store sales through active engagement, upselling, and product education
• Maintain attractive displays, cleanliness, and proper stock organization
• Receive, arrange, and monitor stock while ensuring accountability
• Curate relevant, coherent social media content aligned with Eastnat wellness themes
• Engage customers meaningfully both in-store and online
• Support planning and execution of in-store and online promotions and wellness events
• Collect and relay customer feedback to improve products and service
• Collect and relay customer feedback to improve products and service

• Social media acumen, including ability to create and engage content on Meta (Instagram, Facebook) and TikTok
• Computer literacy, including Microsoft Word, Excel, and PowerPoint
• Familiarity with Canva and similar content creation tools
• Ability to translate nutrition knowledge into practical product recommendations

• Diploma or Certificate in Nutrition, Dietetics, Food Science, or related field required
• Minimum of 1 year experience in a sales, retail, or customer service role
• Experience recommending products and advising customers based on their needs
• Strong interest in natural wellness, herbal, and nutritional products
• Previous experience in a wellness store, pharmacy, organic shop, or health-focused retail is an added advantage