Key Account Management (KAM)
2025-06-23T15:20:25+00:00
FCM Travel Solutions
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https://www.fcmtravel.com/en/about-us/global-network/kenya
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Transportation, Distribution, and Logistics
Accounting & Finance
2025-06-27T17:00:00+00:00
Kenya
8
Key Account Management (KAM) at FCM Travel Solutions
As a Key Account Manager (KAM), you will be at the forefront of managing and growing strategic customer relationships while identifying new business opportunities within existing and potential accounts. You will serve as the primary point of contact for key clients, ensuring satisfaction, driving growth, and supporting strategic goals.
Job Role / Expectations
- Own and grow a portfolio of key accounts, acting as the trusted advisor to senior client stakeholders.
- Identify and develop new business opportunities within assigned accounts and across target sectors.
- Create account strategies, sales forecasts, and growth plans aligned with company objectives.
- Lead contract negotiations, upselling, and cross-selling efforts to maximize account value.
- Collaborate with marketing, product, and operations teams to deliver tailored solutions and customer success.
- Analyze market trends and competitors to identify strategic growth areas.
- Deliver regular account reviews and performance reports to internal and external stakeholders.
Qualifications & Competencies
- Proven experience as a Key Account Manager, Strategic Account Executive, or similar role.
- Strong background in B2B sales, with experience in business development and solution selling.
- Excellent communication, negotiation, reporting and presentation skills.
- Ability to build rapport and maintain strong client relationships.
- Strategic thinking and problem-solving mindset.
- Bachelor’s degree in Business, Marketing, or related field.
- Ready to deliver positive results within the shortest time possible.
- Having been in a similar role in the Travel & Tours Industry is an added advantage
Own and grow a portfolio of key accounts, acting as the trusted advisor to senior client stakeholders. Identify and develop new business opportunities within assigned accounts and across target sectors. Create account strategies, sales forecasts, and growth plans aligned with company objectives. Lead contract negotiations, upselling, and cross-selling efforts to maximize account value. Collaborate with marketing, product, and operations teams to deliver tailored solutions and customer success. Analyze market trends and competitors to identify strategic growth areas. Deliver regular account reviews and performance reports to internal and external stakeholders.
Proven experience as a Key Account Manager, Strategic Account Executive, or similar role. Strong background in B2B sales, with experience in business development and solution selling. Excellent communication, negotiation, reporting and presentation skills. Ability to build rapport and maintain strong client relationships. Strategic thinking and problem-solving mindset. Bachelor’s degree in Business, Marketing, or related field. Ready to deliver positive results within the shortest time possible. Having been in a similar role in the Travel & Tours Industry is an added advantage
No Requirements
JOB-685970b994448
Vacancy title:
Key Account Management (KAM)
[Type: FULL_TIME, Industry: Transportation, Distribution, and Logistics, Category: Accounting & Finance]
Jobs at:
FCM Travel Solutions
Deadline of this Job:
Friday, June 27 2025
Duty Station:
Nairobi | Nairobi | Kenya
Summary
Date Posted: Monday, June 23 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Key Account Management (KAM) at FCM Travel Solutions
As a Key Account Manager (KAM), you will be at the forefront of managing and growing strategic customer relationships while identifying new business opportunities within existing and potential accounts. You will serve as the primary point of contact for key clients, ensuring satisfaction, driving growth, and supporting strategic goals.
Job Role / Expectations
- Own and grow a portfolio of key accounts, acting as the trusted advisor to senior client stakeholders.
- Identify and develop new business opportunities within assigned accounts and across target sectors.
- Create account strategies, sales forecasts, and growth plans aligned with company objectives.
- Lead contract negotiations, upselling, and cross-selling efforts to maximize account value.
- Collaborate with marketing, product, and operations teams to deliver tailored solutions and customer success.
- Analyze market trends and competitors to identify strategic growth areas.
- Deliver regular account reviews and performance reports to internal and external stakeholders.
Qualifications & Competencies
- Proven experience as a Key Account Manager, Strategic Account Executive, or similar role.
- Strong background in B2B sales, with experience in business development and solution selling.
- Excellent communication, negotiation, reporting and presentation skills.
- Ability to build rapport and maintain strong client relationships.
- Strategic thinking and problem-solving mindset.
- Bachelor’s degree in Business, Marketing, or related field.
- Ready to deliver positive results within the shortest time possible.
- Having been in a similar role in the Travel & Tours Industry is an added advantage
Work Hours: 8
Experience: No Requirements
Level of Education: bachelor degree
Job application procedure
Interested and qualified? Click Here to Apply
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