About the Role:

BURN is looking for a Key Account Manager (Kenya, Tanzania, Uganda) who will be responsible for managing relationships with institutional clients, driving lead conversion, and liaising with briquette suppliers for delivery coordination.

Duties and Responsibilities:

Pipeline & Sales Execution

Convert institutional leads captured in KOBO/CRM.

Assist with set-up & conduct site visits and solution presentations.

Manage contract signing, prepayment, and customer onboarding.

Partner Relationship Management

Maintain day-to-day engagement with key partners.

Ensure SLA compliance and customer satisfaction.

Sales Conversion & Reporting

Track sales targets, customer pipeline, and installation progress.

Report to BU Director on weekly performance metrics.

Briquette Coordination

Liaise with briquette suppliers for smooth deliveries.

Ensure institutions receive a timely fuel supply.

Skills and Experience:

Bachelor’s degree in Sales, Business, or related field.

3–5 years in B2B or institutional sales.

Strong communication and negotiation skills.

Experience managing multiple stakeholders and complex sales pipelines.

• Convert institutional leads captured in KOBO/CRM.
• Assist with set-up & conduct site visits and solution presentations.
• Manage contract signing, prepayment, and customer onboarding.
• Maintain day-to-day engagement with key partners.
• Ensure SLA compliance and customer satisfaction.
• Track sales targets, customer pipeline, and installation progress.
• Report to BU Director on weekly performance metrics.
• Liaise with briquette suppliers for smooth deliveries.
• Ensure institutions receive a timely fuel supply.

• Strong communication and negotiation skills.
• Experience managing multiple stakeholders and complex sales pipelines.

• Bachelor’s degree in Sales, Business, or related field.