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Vacancy title:
Kilishop Manager
[Type: FULL_TIME, Industry: Retail, Category: Management, Business Operations, Sales & Retail, Transportation & Logistics]
Jobs at:
Kilimall
Deadline of this Job:
Wednesday, August 26 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Tuesday, August 18 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Job Field
Procurement / Store-keeping / Supply Chain
Key Responsibilities:
- Recruit and onboard KiliShop agents
- Expand pickup station network
- Ensure partner compliance and engagement
- Monitor order delivery performance
- Manage aftersales and customer collections
- Validate commissions and partner payments
- Improve operational efficiency and customer satisfaction
- Lead regional operations teams
- Track team performance and KPIs
- Prepare reports and resolve escalations
Qualifications
- Bachelor’s degree in Business, Logistics, Supply Chain, Operations, or related field
- 2+ years in logistics, e-commerce, or last-mile operations
- 2+ years in a leadership/management role
- Experience in business development and operations management
- Experience with pickup stations, agent networks, or courier operations is an advantage
- SOP development and process improvement
- Performance and KPI management
- Strong Excel, reporting, and data analysis skills
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Apply by sending a mail with your CV and a convincing cover letter clearly stating the subject heading “KILISHOP MANAGER”
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