Responsibilities

Administration and Coordination

• Provide overall administrative, logistical, and operational support to assigned projects and programmes (e.g., learnerships/bursaries).
• Plan and maintain the Skills Development training calendar to ensure the Learning & Development schedule aligns with business needs.
• Assist in the vendor/supplier onboarding process.
• Collate information for Training Committee meetings.
• Assist with Pivotal grant applications.
• Upload, update, and maintain learner records on LMS and HR systems.
• Coordinate and set up meetings and training sessions.
• Ensure all data within the portfolio is accurate.

Project Delivery and Support

• Manage learner intakes and support the delivery of relevant programmes.
• Administer and coordinate all learner-related activities, including SLAs, schedules, inductions, and check‑ins.
• Coordinate and deliver marketing and communication for skills development initiatives (e.g., learnership feedback reports, emailers, videos).
• Provide support for Skills Development queries in the absence of the Skills Development Manager.
• Plan, administer, and coordinate skills development events (e.g., graduations and skills workshops).
• Facilitate relevant information sessions and graduations.

Financial Administration

• Verify and process payments to ensure timeous supplier payments.
• Capture and generate reports for tracking payments and invoices.
• Support the planning and tracking of the overall Skills Development budget.
• Track and administer skills levies for South Africa and foreign countries, flagging inconsistencies or concerns.

Reporting and Research

• Conduct research for projects, service providers, and content to support the Skills Development Manager.
• Assist in compiling and preparing reports for approval or submission, including annual and half‑year compliance reports.
• Collate and distribute ad‑hoc reports, including learner statistics and confidential assessment feedback.
• Prepare monthly learnership reports for divisions.
• Gather information for board, half‑year, and annual reports.
• Extract data for specific skills development reports.
• Plan, execute, and analyse scheduled and ad‑hoc surveys.

Stakeholder Engagement

• Liaise with and maintain relationships with internal and external stakeholders, as well as delegates, to support the learning experience.
• Act as a point of contact for vendors, internal stakeholders, and delegates regarding skills development queries.
• Assist with stakeholder engagements, including preparing presentations required by the Skills Development Manager and Group Head of Learning.

Qualifications

Program/Project Implementation

• Bachelor's or equivalent 3 year degree. (ISCED 6)
• More than 3 years of experience in a similar role

• Provide overall administrative, logistical, and operational support to assigned projects and programmes (e.g., learnerships/bursaries).
• Plan and maintain the Skills Development training calendar to ensure the Learning & Development schedule aligns with business needs.
• Assist in the vendor/supplier onboarding process.
• Collate information for Training Committee meetings.
• Assist with Pivotal grant applications.
• Upload, update, and maintain learner records on LMS and HR systems.
• Coordinate and set up meetings and training sessions.
• Ensure all data within the portfolio is accurate.
• Manage learner intakes and support the delivery of relevant programmes.
• Administer and coordinate all learner-related activities, including SLAs, schedules, inductions, and check‑ins.
• Coordinate and deliver marketing and communication for skills development initiatives (e.g., learnership feedback reports, emailers, videos).
• Provide support for Skills Development queries in the absence of the Skills Development Manager.
• Plan, administer, and coordinate skills development events (e.g., graduations and skills workshops).
• Facilitate relevant information sessions and graduations.
• Verify and process payments to ensure timeous supplier payments.
• Capture and generate reports for tracking payments and invoices.
• Support the planning and tracking of the overall Skills Development budget.
• Track and administer skills levies for South Africa and foreign countries, flagging inconsistencies or concerns.
• Conduct research for projects, service providers, and content to support the Skills Development Manager.
• Assist in compiling and preparing reports for approval or submission, including annual and half‑year compliance reports.
• Collate and distribute ad‑hoc reports, including learner statistics and confidential assessment feedback.
• Prepare monthly learnership reports for divisions.
• Gather information for board, half‑year, and annual reports.
• Extract data for specific skills development reports.
• Plan, execute, and analyse scheduled and ad‑hoc surveys.
• Liaise with and maintain relationships with internal and external stakeholders, as well as delegates, to support the learning experience.
• Act as a point of contact for vendors, internal stakeholders, and delegates regarding skills development queries.
• Assist with stakeholder engagements, including preparing presentations required by the Skills Development Manager and Group Head of Learning.

• Bachelor's or equivalent 3 year degree. (ISCED 6)
• More than 3 years of experience in a similar role