Vacancy title:
Legal Intake Specialist- Personal Injury

[Type: FULL_TIME, Industry: Healthcare, Category: Lawyers & Lobbyists]

Jobs at:
Oasis Healthcare

Deadline of this Job:
Thursday, July 31 2025

Duty Station:
Kenya | Nairobi | Kenya

Summary
Date Posted: Monday, July 14 2025, Base Salary: Not Disclosed

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JOB DETAILS:

• Intake Specialist to be the first point of contact for potential clients at our Personal Injury law firm. The ideal candidate will possess excellent communication skills, a client-first attitude, and the ability to gather and document critical case information efficiently and accurately.

Responsibilities:

• Answer incoming calls, emails, and online inquiries from potential clients.
• Conduct initial client interviews to gather relevant case details (accident type, injuries, insurance, etc.).
• Evaluate potential cases based on firm criteria and escalate qualified leads to attorneys. Input and maintain accurate client information in the case management system.
• Schedule consultations and follow up with leads to ensure timely communication.
• Provide empathetic and professional support to individuals in distress or pain.
• Coordinate with attorneys, paralegals, and medical providers as needed.
• Maintain confidentiality and adhere to all legal and ethical standards.

Skills and qualifications - Hard and soft skills:

• Associate’s or Bachelor’s degree preferred
• Prior experience in a law firm, medical office role is a plus.
• Strong interpersonal and communication skills (bilingual preferred).
• Ability to multitask and manage time effectively in a fast-paced environment.
• Proficient in Microsoft Office and legal case management software (e.g., Clio, Filevine, Needles). Knowledge of personal injury law or legal terminology is a strong advantage

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure

Interested and qualified? Go to Oasis Outsourcing on www.linkedin.com to apply

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