Background information about the job or company (e.g., role context, company overview)

Factorhouse Ltd is a fast cash and working capital solutions for employed people in Kenya.

Factorhouse Ltd is a Credit Only Short-Term Loans company offering Quick, Same- Day Loans to Employed People. We are looking for Loans Officers to support our growing customer base.

Responsibilities or duties

As a Loans Officer, your primary role is to Maintain and grow a healthy Loan portfolio through prudent loan administration and compliance with policies and procedures.

Detailed Responsibilities

• Reviewing Loan Applications and Processing of Loans for Disbursement. This will include ensuring full documentation and due diligence on every loan before processing for payment.
• Offer Customer Service Support through continuously engaging the customers and maintaining strong positive relationships with borrowers.
• Ensure that all loans in your Portfolio are collected at due dates.
• Preparation and presentation of comprehensive, timely & reliable Daily, Weekly and Monthly Collection and Portfolio Performance Reports.

Qualifications or requirements (e.g., education, skills)

Qualifications, Experience & Attributes

• Bachelor’s degree or Diploma in Business related field.
• Proven background in Credit, loans or debt management organizations.
• Persuasive with strong communication skills
• Self –driven and demonstrate ability to work with minimum supervision
• Strong attention to detail, goal oriented.
• Outgoing and confident personality who is able to operate at all levels.

Experience needed

• At least 4 years’ experience in Microfinance, lending Institutions or SACCOs
• Experience dealing with high volume calling and hitting monthly targets

• Reviewing Loan Applications and Processing of Loans for Disbursement. This will include ensuring full documentation and due diligence on every loan before processing for payment.
• Offer Customer Service Support through continuously engaging the customers and maintaining strong positive relationships with borrowers.
• Ensure that all loans in your Portfolio are collected at due dates.
• Preparation and presentation of comprehensive, timely & reliable Daily, Weekly and Monthly Collection and Portfolio Performance Reports.

• Persuasive with strong communication skills
• Self –driven and demonstrate ability to work with minimum supervision
• Strong attention to detail, goal oriented.
• Outgoing and confident personality who is able to operate at all levels.
• Experience dealing with high volume calling and hitting monthly targets

• Bachelor’s degree or Diploma in Business related field.
• At least 4 years’ experience in Microfinance, lending Institutions or SACCOs
• Proven background in Credit, loans or debt management organizations.