Job summary

The Loan and Collection Officer is responsible for managing the lending process and ensuring timely repayment of loans. The role involves assessing loan applications, monitoring borrower accounts, and implementing effective debt recovery strategies. Officers act as the link between the institution and clients, balancing financial risk management

Min Qualification:

Diploma

Experience Level:

Mid level

Experience Length:

2 years

Language Requirement:

English

Working Hours:

Full Time - 9 to 5

Applicant Location:

Nairobi, Kenya

Job descriptions & requirements

Core Responsibilities

Loan Processing: Evaluate loan applications, verify client information, and ensure compliance with lending policies.

Credit Assessment: Analyze borrower creditworthiness and recommend approval or rejection.

Debt Recovery: Follow up on overdue accounts, negotiate repayment plans, and escalate delinquent cases.

Client Engagement: Maintain professional relationships with borrowers to encourage repayment discipline.

Reporting: Prepare regular reports on loan performance, collections, and portfolio risk.

? Key Skills

Financial Knowledge: Understanding of lending principles, credit analysis, and debt management.

Negotiation Skills: Ability to handle resistant clients tactfully.

Communication: Clear and persuasive interaction with borrowers.

Regulatory Compliance: Adherence to Kenyan financial laws and microfinance standards.

• Loan Processing: Evaluate loan applications, verify client information, and ensure compliance with lending policies.
• Credit Assessment: Analyze borrower creditworthiness and recommend approval or rejection.
• Debt Recovery: Follow up on overdue accounts, negotiate repayment plans, and escalate delinquent cases.
• Client Engagement: Maintain professional relationships with borrowers to encourage repayment discipline.
• Reporting: Prepare regular reports on loan performance, collections, and portfolio risk.

• Financial Knowledge: Understanding of lending principles, credit analysis, and debt management.
• Negotiation Skills: Ability to handle resistant clients tactfully.
• Communication: Clear and persuasive interaction with borrowers.
• Regulatory Compliance: Adherence to Kenyan financial laws and microfinance standards.

• Diploma