We're Hiring

We are seeking commercially driven and results-oriented professionals to join our team as Logbook Loan and Asset Finance Officers. The role is responsible for the end-to-end management of logbook loan and asset finance products, including client acquisition, credit appraisal, loan processing, risk management, and portfolio monitoring. The successful candidates will play a key role in driving business growth while maintaining portfolio quality and delivering excellent customer service.

Qualifications & Experience

• Bachelor's Degree or Diploma in Marketing, Business, Communications, or a related field.
• Minimum of 2 years' experience in logbook loans, asset financing, lending, or credit sales.
• Strong credit appraisal and risk assessment skills.
• Good sales, negotiation, and customer relationship skills.
• Proven experience in financial services, microfinance, or fintech-particularly in lending, credit assessment, loan processing, and portfolio management is a must.
• Proficiency in CRM and loan management systems, including accurate data entry, tracking, and reporting, is required.

Key Responsibilities

• Drive sales and marketing of logbook loan and asset finance products.
• Source clients through field marketing, activations, visits, and telesales.
• Receive, appraise, and process loan applications.
• Conduct credit risk assessments and due diligence on clients and collateral.
• Coordinate loan approvals and ensure timely, compliant disbursement.
• Monitor repayments and manage portfolio performance.
• Follow up on arrears and support recovery processes.
• Provide responsive customer service and maintain strong client relationships.
• Prepare reports on disbursements, portfolio quality, and performance trends.
• Ensure compliance with internal policies and regulatory requirements.
• Maintain accurate loan documentation and update CRM/loan systems.
• Safeguard client data and identify potential risks or irregularities.
• Track market trends and provide feedback for product and service improvement.

Key Performance Indicators (KPIs)

• Monthly loan disbursement targets.
• Portfolio quality and delinquency levels.
• Loan processing turnaround time.
• Recovery and arrears management performance.
• Customer satisfaction and retention.

Compensation

• Gross Monthly Retainer: KES 25,000 - 31,000.
• Telephone Allowance.
• Attractive performance-based commission.

• Drive sales and marketing of logbook loan and asset finance products.
• Source clients through field marketing, activations, visits, and telesales.
• Receive, appraise, and process loan applications.
• Conduct credit risk assessments and due diligence on clients and collateral.
• Coordinate loan approvals and ensure timely, compliant disbursement.
• Monitor repayments and manage portfolio performance.
• Follow up on arrears and support recovery processes.
• Provide responsive customer service and maintain strong client relationships.
• Prepare reports on disbursements, portfolio quality, and performance trends.
• Ensure compliance with internal policies and regulatory requirements.
• Maintain accurate loan documentation and update CRM/loan systems.
• Safeguard client data and identify potential risks or irregularities.
• Track market trends and provide feedback for product and service improvement.

• Strong credit appraisal and risk assessment skills.
• Good sales, negotiation, and customer relationship skills.
• Proficiency in CRM and loan management systems, including accurate data entry, tracking, and reporting.

• Bachelor's Degree or Diploma in Marketing, Business, Communications, or a related field.
• Minimum of 2 years' experience in logbook loans, asset financing, lending, or credit sales.
• Proven experience in financial services, microfinance, or fintech-particularly in lending, credit assessment, loan processing, and portfolio management is a must.