Loss Prevention Supervisor
2026-04-10T15:13:03+00:00
Marriott
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_8092/logo/Marriott.png
https://www.marriott.com/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Nonprofit, and NGO
Protective Services, Management, Business Operations
2026-04-17T17:00:00+00:00
8
Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,700 properties under 31 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.
Read more about this company
POSITION SUMMARY
Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas.
Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals.
Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.
Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems.
Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: Diploma/Certificate in Security Studies / Security Management / Criminology or a related field
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
* Patrol all areas of the property; secure rooms; assist guests with room access. * Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. * Monitor Closed Circuit Televisions and alarm systems. * Authorize, monitor, and document access to secured areas. * Assist guests/employees during emergency situations. * Respond to accidents, contact EMS or administer first aid/CPR as required. * Gather information and complete reports. * Maintain confidentiality of reports/documents, release information to authorized individuals. * Defuse disturbances in accordance with company policies and procedures. * Resolve safety hazard situations. * Handle all interruptions and complaints. * Escort unwelcome persons from the property. * Ensure compliance with alcoholic beverage control laws. * Call for assistance using proper code responses. * Provide proper paperwork to employees. * Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. * Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. * Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. * Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. * Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. * Ensure adherence to quality expectations and standards. * Read and visually verify information in a variety of formats (e.g., small print). * Visually inspect tools, equipment, or machines (e.g., to identify defects). * Enter and locate work-related information using computers and/or point of sale systems. * Move at a speed required to respond to work situations (e.g., run, walk, jog). * Stand, sit, or walk for an extended period of time or for an entire work shift. * Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. * Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. * Move through narrow, confined, or elevated spaces. * Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. * Reach overhead and below the knees, including bending, twisting, pulling, and stooping. * Perform other reasonable job duties as requested by Supervisors.
* Emergency response * Safety inspections * Investigations * Interviews * Key control audit * CCTV monitoring * Alarm systems monitoring * Access control * First aid/CPR * Report writing * Confidentiality * Conflict resolution * Compliance with laws * Training * Motivation * Coaching * Role modeling * Adherence to company policies * Uniform and personal appearance * Guest service * Communication (clear and professional language) * Written documentation * Telephone etiquette * Teamwork * Problem-solving * Computer proficiency * Point of sale systems * Physical stamina (running, walking, jogging) * Ability to stand, sit, or walk for extended periods * Lifting and carrying objects * Fine motor skills * Hand-eye coordination * Ability to navigate confined or elevated spaces * Ability to move over uneven or slippery surfaces * Ability to reach, bend, twist, pull, and stoop
* Diploma/Certificate in Security Studies / Security Management / Criminology or a related field * At least 2 years of related work experience. * At least 1 year of supervisory experience.
JOB-69d9137fba974
Vacancy title:
Loss Prevention Supervisor
[Type: FULL_TIME, Industry: Nonprofit, and NGO, Category: Protective Services, Management, Business Operations]
Jobs at:
Marriott
Deadline of this Job:
Friday, April 17 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Friday, April 10 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,700 properties under 31 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.
Read more about this company
POSITION SUMMARY
Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas.
Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals.
Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.
Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems.
Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: Diploma/Certificate in Security Studies / Security Management / Criminology or a related field
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
Work Hours: 8
Experience in Months: 12
Level of Education: professional certificate
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