Job Description

Our client, DIB Bank Kenya Limited a subsidiary of Dubai Islamic Bank PJSC, seek to hire Manager, Core Banking (CB) Liabilities Products (IT). This role is responsible for managing and providing IT support for the core banking liabilities product modules including deposits, current accounts, savings accounts, and term deposits. The position ensures that the systems supporting liability products are reliable, secure, compliant, and effectively aligned with business objectives to support efficient banking operations and service delivery.

Job Responsibilities

Key Duties and Responsibilities

The incumbent will be responsible for, but not limited to, the following:

System Support & Maintenance

Provide day-to-day technical and functional support for core banking liabilities modules (deposits, current accounts, savings, fixed deposits).

Troubleshoot and resolve system errors, incidents, and performance issues related to liabilities products.

Manage system configurations, parameter settings, and enhancements for CB liabilities modules.

Ensure successful execution of end-of-day (EOD), end-of-month (EOM), and interest accrual processes.

Change & Release Management

Coordinate system upgrades, patches, and new releases with vendors and internal IT teams.

Conduct system testing (SIT/UAT) to ensure accuracy and stability before production rollout.

Maintain system documentation, version control, and change logs for all modifications.

Integration & Automation

Support the integration of liabilities modules with digital banking platforms, payments systems, treasury, and financial reporting tools.

Collaborate with IT teams to automate manual processes related to account management and reconciliation.

Ensure data integrity and consistency across all integrated systems and interfaces.

Risk, Compliance & Security

Ensure adherence to CBK ICT Guidelines, the Data Protection Act 2019, AML/KYC standards, and internal IT security policies.

Implement appropriate access controls, segregation of duties, and audit logging for CB liabilities systems.

Collaborate with Risk, Compliance, and Audit teams to identify and remediate vulnerabilities and control gaps.

Business Support & Stakeholder Engagement

Serve as the IT liaison for business teams managing deposits, savings, and current accounts.

Translate business requirements into IT solutions and system configurations.

Provide technical guidance, user support, and training for business users on liability modules.

Participate as the IT subject matter expert (SME) in projects related to new liability product development and deployment.

Continuous Improvement

Monitor system performance, capacity, and availability of liabilities modules, recommending improvements and optimizations.

Identify opportunities to digitize, automate, and enhance core banking liability processes.

Stay updated on emerging technologies such as API-based integrations and open banking innovations relevant to liability services.

Other Requirements

Qualifications and Experience

Bachelor’s degree in Information Technology, Computer Science, or a related field.

Professional certifications such as ITIL, Oracle Core Banking, Microsoft SQL, or other relevant vendor certifications will be an added advantage.

Minimum of 7 years’ experience in IT roles supporting core banking systems, with at least 3 years focused on liabilities modules.

Proven experience in deposits processing, interest computation, and reconciliation from an IT perspective.

Strong proficiency in SQL, system integration, and vendor coordination.

Key Skills and Competencies

In-depth technical expertise in core banking liabilities modules.

Excellent analytical, troubleshooting, and problem-solving skills.

Strong understanding of APIs, middleware, and enterprise system integration.

Effective communication and stakeholder management capabilities.

Ability to balance compliance, operational efficiency, and business goals.

High ethical standards, attention to detail, and a customer-centric approach.

• Provide day-to-day technical and functional support for core banking liabilities modules (deposits, current accounts, savings, fixed deposits)
• Troubleshoot and resolve system errors, incidents, and performance issues related to liabilities products
• Manage system configurations, parameter settings, and enhancements for CB liabilities modules
• Ensure successful execution of end-of-day (EOD), end-of-month (EOM), and interest accrual processes
• Coordinate system upgrades, patches, and new releases with vendors and internal IT teams
• Conduct system testing (SIT/UAT) to ensure accuracy and stability before production rollout
• Maintain system documentation, version control, and change logs for all modifications
• Support the integration of liabilities modules with digital banking platforms, payments systems, treasury, and financial reporting tools
• Collaborate with IT teams to automate manual processes related to account management and reconciliation
• Ensure data integrity and consistency across all integrated systems and interfaces
• Ensure adherence to CBK ICT Guidelines, the Data Protection Act 2019, AML/KYC standards, and internal IT security policies
• Implement appropriate access controls, segregation of duties, and audit logging for CB liabilities systems
• Collaborate with Risk, Compliance, and Audit teams to identify and remediate vulnerabilities and control gaps
• Serve as the IT liaison for business teams managing deposits, savings, and current accounts
• Translate business requirements into IT solutions and system configurations
• Provide technical guidance, user support, and training for business users on liability modules
• Participate as the IT subject matter expert (SME) in projects related to new liability product development and deployment
• Monitor system performance, capacity, and availability of liabilities modules, recommending improvements and optimizations
• Identify opportunities to digitize, automate, and enhance core banking liability processes
• Stay updated on emerging technologies such as API-based integrations and open banking innovations relevant to liability services

• In-depth technical expertise in core banking liabilities modules
• Excellent analytical, troubleshooting, and problem-solving skills
• Strong understanding of APIs, middleware, and enterprise system integration
• Effective communication and stakeholder management capabilities
• Ability to balance compliance, operational efficiency, and business goals
• High ethical standards, attention to detail, and a customer-centric approach
• Strong proficiency in SQL, system integration, and vendor coordination

• Bachelor's degree in Information Technology, Computer Science, or a related field
• Professional certifications such as ITIL, Oracle Core Banking, Microsoft SQL, or other relevant vendor certifications will be an added advantage