Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...

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Manager, Product Development and Commercialization

Job TypeFull Time

QualificationBA/BSc/HND , MBA/MSc/MA

Experience5 years

LocationNairobi

Job FieldBanking

KEY RESPONSIBILITIES:

• Lead the development and implementation of innovative banking products and value propositions in own area that address customer needs and market opportunities.
• Manage the full product lifecycle, including concept development, business case preparation, pilot testing, launch, and post-launch evaluation.
• Collaborate with key stakeholders (Digital Banking, Marketing, Operations, Risk, Finance, and IT) to ensure timely and successful product rollout.
• Drive commercialization strategies to enhance product uptake, profitability, and market share.
• Develop and maintain detailed product documentation, including product manuals, processes, and pricing models.
• Monitor product performance and customer feedback to identify areas for improvement and enhancement.
• Conduct competitor and market analysis to ensure the bank’s offerings remain competitive and innovative.
• Support the creation of go-to-market plans, promotional materials, and staff training to ensure effective product positioning and understanding.
• Ensure all new products comply with internal policies, risk frameworks, and regulatory requirements.
• Provide insights and recommendations to senior management on product performance, market trends, and emerging opportunities.
• Work closely with Finance and Strategy teams to ensure product profitability and alignment with the bank’s financial goals.
• Champion a culture of innovation, customer-centric design, and continuous improvement within the Products Department.

Academic & Professional

EducationBachelors DegreeDegreeES

Professional QualificationsProduct developmentES

Masters Degree-AA

Experience

Total Minimum No of Years Experience Required

5 years

DetailMinimum No of YearsNeed Type

Product development3ES

Project management3ES

Banking Operations2ES

Sales/Marketing2DE

• Lead the development and implementation of innovative banking products and value propositions in own area that address customer needs and market opportunities.
• Manage the full product lifecycle, including concept development, business case preparation, pilot testing, launch, and post-launch evaluation.
• Collaborate with key stakeholders (Digital Banking, Marketing, Operations, Risk, Finance, and IT) to ensure timely and successful product rollout.
• Drive commercialization strategies to enhance product uptake, profitability, and market share.
• Develop and maintain detailed product documentation, including product manuals, processes, and pricing models.
• Monitor product performance and customer feedback to identify areas for improvement and enhancement.
• Conduct competitor and market analysis to ensure the bank’s offerings remain competitive and innovative.
• Support the creation of go-to-market plans, promotional materials, and staff training to ensure effective product positioning and understanding.
• Ensure all new products comply with internal policies, risk frameworks, and regulatory requirements.
• Provide insights and recommendations to senior management on product performance, market trends, and emerging opportunities.
• Work closely with Finance and Strategy teams to ensure product profitability and alignment with the bank’s financial goals.
• Champion a culture of innovation, customer-centric design, and continuous improvement within the Products Department.

• Product development
• Project management
• Banking Operations
• Sales/Marketing

• Bachelors Degree
• MBA/MSc/MA
• Product development (Professional Qualification)