Manager – Claims job at Britam
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360 Days Ago
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Vacancy title:
Manager – Claims

[ Type: FULL TIME , Industry: Nonprofit, and NGO , Category: Accounting & Finance ]

Jobs at:


Deadline of this Job:
19 December 2022  

Duty Station:
Within Kenya , Nairobi , East Africa

Date Posted: Tuesday, December 13, 2022 , Base Salary: Not Disclosed

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Job Purpose:
To enhance customer/client satisfaction by reducing turnaround time in processing of both General and Medical claims and ensuring effective and efficient modes in claims processing.

Nature and Scope:
The position reports to the Chief Executive Officer (CEO).

Key Responsibilities:
• Driving and participating in regular executive management meetings for performance monitoring, in the development and implementation of company strategy.
• Providing the business with relevant claim statistics, including trends and risks, to the board and executive management for strategic business decision.
• Responsible for the development of internal and external operational and oversight policies /procedures within the claims team.
• Leading strategic and risk improvement initiatives and drive continuous improvement in the claims functions.
• Developing and Maintaining pre-authorization, Claims processes / procedures and case management processes.
• Oversees the day to day operations including assigning work, staffing, quality assurance and trainings. Performs any other duties assigned by the CEO.
• Ensuring adherence to all claims processing legislative and regulatory requirements.
• Reviewing and leading changes to system designs, methods, procedures, policies and workflows affecting the claims processing department.

Knowledge, experience and qualifications required
Knowledge, Qualifications and Experience:
• Degree in Business or Insurance related field.
• Professional qualification in Insurance papers (ACII or AKI) will be an added advantage.
• Good Analytical and report writing skills.
• 3 years’ experience in the Insurance Industry on a managerial role.
Other desirable attributes:
• Strong personality with interpersonal sensitivity.
• Good written and verbal communication skills.
• Proactive.
• Team player.
• Strong negotiating skills.
• Assertive and confident.
• Self-starter.
• Creative & open-minded.
• High level of numeracy and strong analytical skills.

Work Hours: 8

Experience in Months: 36

Level of Education:
Bachelor Degree

Job application procedure

Interested and Qualified? Click here apply

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Job Info
Job Category: Accounting/ Finance jobs in Kenya
Job Type: Full-time
Deadline of this Job: 19 December 2022
Duty Station: Nairobi
Posted: 14-12-2022
No of Jobs: 1
Start Publishing: 13-12-2022
Stop Publishing (Put date of 2030): 13-12-2066
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