Background information about the job or company (e.g., role context, company overview)

BWASCO Water and Sewerage PLC is a public water service provider operating in Bungoma County. The company is seeking to recruit highly competent, proactive and self-driven individuals to fill the following vacant position:-

Responsibilities or duties

• Develops and oversees implementation of the business development strategy for the company to increase revenue base
• Develops and oversees implementation of the Marketing strategy for the company
• Develops and oversees the implementation of the Communication strategy for the company
• Prepares and submits monthly, quarterly, and annual reports for the department
• Engages strategic public and private partners on commercial matters
• Oversees all water services activities under the function, including metering, billing and revenue collection
• Responsible for physical assets assigned by the company
• Ensures provision of comprehensive commercial information systems, including up-to-date customer database;
• Oversees preparation of comprehensive departmental reports and budgets;
• Oversees the Customer Experience and liaises with other functions in provision of quality service to customers including developing new innovations in service provision
• Oversees Carrying out customer surveys and propose improvements from feedback received;
• Produces management reports in a timely manner
• Participates in strategic planning and implementation

Qualifications or requirements (e.g., education, skills)

• Bachelor’s degree in Finance, Economics, Accounting, Marketing, Project planning and Management, Strategic Management or any other business related degree
• Master in a relevant field is an added advantage
• Member of a professional body in good standing
• Strategic Leadership Development Program (SLDP) or relevant qualification from recognized institution at least six weeks
• CPA (K), ACCA or relevant professional qualification
• Computer literate

Experience needed

• 10 years’ experience with a minimum of five (5) in senior management.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

• Level ; 2
• Terms of service Contract – 5 Years
• Reporting to ; Managing Director
• Supervises : Administratively Deputy – Manager, Commercial and corporate services, Senior Officer I – Commercial and Corporate Affairs
• Note: Contract positions can only be renewed once subject to performance appraisal
• Only shortlisted candidates shall be required to provide Chapter Six requirements

• Develops and oversees implementation of the business development strategy for the company to increase revenue base
• Develops and oversees implementation of the Marketing strategy for the company
• Develops and oversees the implementation of the Communication strategy for the company
• Prepares and submits monthly, quarterly, and annual reports for the department
• Engages strategic public and private partners on commercial matters
• Oversees all water services activities under the function, including metering, billing and revenue collection
• Responsible for physical assets assigned by the company
• Ensures provision of comprehensive commercial information systems, including up-to-date customer database;
• Oversees preparation of comprehensive departmental reports and budgets;
• Oversees the Customer Experience and liaises with other functions in provision of quality service to customers including developing new innovations in service provision
• Oversees Carrying out customer surveys and propose improvements from feedback received;
• Produces management reports in a timely manner
• Participates in strategic planning and implementation

• Computer literate

• Bachelor’s degree in Finance, Economics, Accounting, Marketing, Project planning and Management, Strategic Management or any other business related degree
• Master in a relevant field is an added advantage
• Member of a professional body in good standing
• Strategic Leadership Development Program (SLDP) or relevant qualification from recognized institution at least six weeks
• CPA (K), ACCA or relevant professional qualification