Responsibilities or duties

The jobholder shall be responsible for coordinating departmental performance management processes, developing strategic reports, analytics, reporting frameworks, and providing data-driven insights to support evidence-based decision-making. The role ensures alignment of departmental targets with the Corporate Plan, tracks progress of strategic initiatives, conducts gap and trend analysis, and supports the Executive Office of the Commissioner in monitoring performance delivery.

Qualifications or requirements

• Bachelor’s degree in: -Business Administration, Management, Economics, Statistics, Education, Law, Public Policy, Project Management, Engineering, Information Technology, Data Science or related field from a recognized University.
• Master’s degree in: -Business Administration, Management, Economics, Statistics, Education, Law, Public Policy, Project Management, Engineering, Information Technology, Data Science or related field from a recognized University is an added advantage.
• Membership to a relevant professional body.
• Leadership Course lasting not less than four (4) weeks from a recognized institution is an added advantage.
• Strategic & Analytical Thinking
• Leadership & Communication Skills
• Operational Effectiveness
• Ethical Judgment & Customer Focus
• Data analytics
• Performance management, or monitoring & evaluation

Experience needed

Cumulative service period of five (5) years relevant work experience, two (2) of which should have been in a first-level management position or comparable position.

• Coordinate departmental performance reviews and ensure timely consolidation and validation of performance data.
• Facilitate development and alignment of departmental targets and scorecards with the Corporate Plan and strategic priorities.
• Design, develop, and maintain analytics dashboards and automated reporting tools to enhance performance visibility.
• Conduct gap analysis and follow up on delayed or incomplete initiatives, escalating risks, and recommending corrective actions.
• Prepare executive performance reports and analytical briefs providing insights for the Commissioner and senior leadership.
• Perform data analysis, trend assessment, and forecasting to support planning, resource allocation, and decision-making.
• Support staff career development and performance enhancement within the unit, ensuring alignment with departmental goals.

• Strategic & Analytical Thinking
• Leadership & Communication Skills
• Operational Effectiveness
• Ethical Judgment & Customer Focus
• Data analytics
• Performance management, or monitoring & evaluation

• Bachelor’s degree in: -Business Administration, Management, Economics, Statistics, Education, Law, Public Policy, Project Management, Engineering, Information Technology, Data Science or related field from a recognized University.
• Master’s degree in: -Business Administration, Management, Economics, Statistics, Education, Law, Public Policy, Project Management, Engineering, Information Technology, Data Science or related field from a recognized University is an added advantage.
• Membership to a relevant professional body.
• Leadership Course lasting not less than four (4) weeks from a recognized institution is an added advantage.