Vacancy title:
Manager-Operational Risk

[Type: FULL_TIME, Industry: Banking, Category: Commercial Banks]

Jobs at:
HF Group

Deadline of this Job:
Thursday, September 18 2025

Duty Station:
Kenya | Nairobi | Kenya

Summary
Date Posted: Thursday, September 11 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Principle Accountabilities

• To provide leadership in the planning, development and implementation of operational risk frameworks including measurement methodologies, policies, standards and procedures.
• Maintain an operational loss database to monitor operational risk events.
• Investigate root causes of operational risk incidents and provide support to mitigate the identified risks.
• Mapping of any internal loss data as reported by business units, into relevant business line and loss event categories as per the Operational Risk Management policy.
• Coordinating the implementation of Risk & Control Self-Assessment (RCSA) framework and Key Risk Indicators (KRIs) across the various Business and Support units.
• Performing independent reviews on compliance with the bank’s laid policies and procedures to assess adequacy of risk management controls, observance of regulatory requirements and highlight exceptions or violations.
• Participate and contribute to success of new products, projects or developments through active guidance role on operational risk matters.
• Drive the process of embedding the operational risk framework throughout the business areas and contribute to the risk and control culture through knowledge sharing and awareness.
• Prepare various senior management reports and summaries presenting metrics and dashboards to highlight key operational risk issues, trends, potential impacts and recommendations to mitigate risk/loss events. 
• In collaboration with the first line of defence (business areas), define key risk metrics for operational risk within the Business and Support functions.
• Monitor and influence progress of action plans to improve the risk and control environment arising from risk assessments, risk monitoring, internal and external audits and regulatory inspections.
• Custodian of all Bank policies and operational procedures. Maintain a schedule of policy and operational procedure reviews to ensure adequacy.
• Participate in various business projects and play an active guidance role on operational risk matters in products, projects or developments.
• Review all new products and processes with a view to ascertain that operational risk issues are identified adequately and mitigated / controlled.
• Engage Risk Champions on emerging risks, long outstanding risk issues, and RCSA review needs.
• Support Business Continuity Plan (BCP) testing.
• Drive adherence of set SLAs in issuing feedback to stakeholders.

Key Competencies and Skills

Technical Competencies

• Strong leadership and management skills.
• Knowledge of BASEL compliance frameworks.
• Knowledge of Bank’s operations, processes, policies standards and procedures.
• Knowledge of the regulatory environment and the Governing Acts, CBK Prudential and Risk Management Guidelines.
• Ability to understand and document workflows and business processes.
• Strong analytical and monitoring skills.
• Good report writing and presentation skills.

General Competencies

• Communication skills.
• I.T. Skills (MS office).
• Creativity.
• Team player.
• High levels of professionalism and professional development.
• Honest with impeccable integrity (high ethical standards).

Minimum Qualifications, Knowledge and Experience

Academic Qualification

• Degree in Commerce, ICT, Finance, Banking or a related field.
• Professional qualifications in the fields of Risk Management, and Compliance. 

Experience

• Minimum 8 years related working experience with at least 5 in enterprise risk environment and in operational risk execution

Work Hours: 8

Experience in Months: 96

Level of Education: bachelor degree

Job application procedure

Interested and qualified candidates, click to apply or email: human.resources@hfgroup.co.ke

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