Background

Angama Mara’s owner-managed approach to taking care of guests has been developed, tried and tested over many years. Here, days are crafted around what guests want to do. We understand that guests are seeking a quiet place, one where they can reconnect with the world again. Angama Mara is also a place that is fun and filled with the unexpected. What we d...

Key Responsibilities:

• Welcome and engage with guests warmly, professionally, and with genuine joy.
• Deliver exceptional massage treatments tailored to guests’ individual needs and preferences.
• Ensure guest comfort, safety, wellbeing, and privacy throughout each treatment.
• Create relaxing wellness experiences that complement the overall guest journey.
• Maintain a clean, calm, and well-organised treatment space.
• Ensure all equipment, linens, products, and supplies are maintained to high standards.
• Uphold hygiene, health, safety, and operational standards at all times.
• Work closely with other departments to ensure a seamless guest experience.
• Support other lodge departments when no massage appointments are scheduled.
• Demonstrate Angama’s values of ubuntu, respect, honesty, courage, and joy in all interactions.

Key Qualities of the Successful Candidate:

• Warm, professional, and naturally guest focused.
• Passionate about wellness and creating meaningful guest experiences.
• Excellent interpersonal and communication skills.
• Empathetic, attentive, and able to put guests at ease.
• Highly organized with strong attention to detail.
• Calm, adaptable, and able to work effectively under pressure.
• A collaborative team player with a positive attitude.

Key Qualifications:

• Certificate or Diploma in Massage Therapy, Beauty Therapy, Holistic Therapy, or related field.
• Previous experience working as a professional Masseuse, preferably within a hospitality, wellness, or spa environment.
• Knowledge of a variety of massage techniques and wellness treatments.
• Strong understanding of hygiene, health, safety, and guest care standards.
• Excellent communication and customer service skills.
• Ability to work flexible hours, including weekends and public holidays, as required
• Current first aid certification would be an added advantage

• Welcome and engage with guests warmly, professionally, and with genuine joy.
• Deliver exceptional massage treatments tailored to guests’ individual needs and preferences.
• Ensure guest comfort, safety, wellbeing, and privacy throughout each treatment.
• Create relaxing wellness experiences that complement the overall guest journey.
• Maintain a clean, calm, and well-organised treatment space.
• Ensure all equipment, linens, products, and supplies are maintained to high standards.
• Uphold hygiene, health, safety, and operational standards at all times.
• Work closely with other departments to ensure a seamless guest experience.
• Support other lodge departments when no massage appointments are scheduled.
• Demonstrate Angama’s values of ubuntu, respect, honesty, courage, and joy in all interactions.

• Excellent interpersonal and communication skills.
• Empathetic, attentive, and able to put guests at ease.
• Highly organized with strong attention to detail.
• Calm, adaptable, and able to work effectively under pressure.
• A collaborative team player with a positive attitude.
• Excellent communication and customer service skills.

• Certificate or Diploma in Massage Therapy, Beauty Therapy, Holistic Therapy, or related field.
• Previous experience working as a professional Masseuse, preferably within a hospitality, wellness, or spa environment.
• Knowledge of a variety of massage techniques and wellness treatments.
• Strong understanding of hygiene, health, safety, and guest care standards.
• Current first aid certification would be an added advantage