About the Role

We are seeking a detail-oriented Medical Records Legal Assistant to support our Personal Injury team by managing medical record and billing requests, communicating with healthcare providers, and maintaining accurate case documentation.

The ideal candidate is organized, customer-focused, and comfortable working with case management systems and multiple communication channels. Previous legal experience is preferred; however, we will also consider high-potential candidates with strong administrative or customer service backgrounds.

Key Responsibilities

• Track and follow up on medical record and billing requests.
• Communicate with medical providers via phone and email regarding outstanding requests.
• Review and interpret previously submitted medical records and billing documentation.
• Maintain accurate case notes and documentation within the case management system.
• Update records and enter detailed information regarding provider communications.
• Identify pending items and ensure timely follow-up.
• Escalate issues requiring legal review to the assigned Paralegal.
• Support the legal team with administrative and case-related tasks as needed.

Requirements

• At least 1 year of Medical Records in a Law Firm
• Advanced English level (C1)

• Track and follow up on medical record and billing requests.
• Communicate with medical providers via phone and email regarding outstanding requests.
• Review and interpret previously submitted medical records and billing documentation.
• Maintain accurate case notes and documentation within the case management system.
• Update records and enter detailed information regarding provider communications.
• Identify pending items and ensure timely follow-up.
• Escalate issues requiring legal review to the assigned Paralegal.
• Support the legal team with administrative and case-related tasks as needed.

• Advanced English level (C1)

• At least 1 year of Medical Records in a Law Firm
• Advanced English level (C1)