We’re Hiring: Scheduler

BrightStar Care of Northern Kentucky – LCA Group LLC

? Nairobi, Kenya (Royal Offices, Mogotio Road, Westland – Office 32/33)

? Monday–Friday

? Availability (EST): From 7:00 to 8:00 AM – 6:30 PM

⏱️ Includes: 30‑minute lunch + two 15‑minute breaks

About the Role

BrightStar Care is looking for a highly organized Scheduler with experience in Home Health, shift coordination, and multitasking in a fast‑paced environment. If you have excellent phone skills, learn quickly, and are tech‑savvy, this role is a great fit for you.

Key Responsibilities

• Schedule and coordinate daily caregiver shifts.
• Ensure full coverage for open or last‑minute shifts.
• Maintain consistent communication with caregivers regarding availability.
• Handle a high volume of calls while responding to text messages.
• Take accurate physical and digital notes for each interaction.
• Update and manage schedules using Google Sheets.
• Maintain CRM records and personnel files up to date.
• Support general office duties and uphold BrightStar Care’s values.

Requirements

• Minimum 1 year of experience as a Scheduler (Home Health preferred).
• Strong multitasking and phone‑handling skills.
• Excellent verbal communication and interpersonal skills.
• Advanced English (speaking, reading, writing).
• Proficiency with Google Sheets, CRM systems, and Microsoft Office.
• Ability to work independently and make quick decisions.
• High school diploma or equivalent.
• Experience as a caregiver, CNA, or PCA is a plus.
• Full availability for the scheduled hours (not suitable for students).

Interested?

If you meet the requirements and are ready to join a dynamic team, we’d love to hear from you!

Please send your CV or message me directly for more details.

• Schedule and coordinate daily caregiver shifts.
• Ensure full coverage for open or last‑minute shifts.
• Maintain consistent communication with caregivers regarding availability.
• Handle a high volume of calls while responding to text messages.
• Take accurate physical and digital notes for each interaction.
• Update and manage schedules using Google Sheets.
• Maintain CRM records and personnel files up to date.
• Support general office duties and uphold BrightStar Care’s values.

• Strong multitasking and phone‑handling skills.
• Excellent verbal communication and interpersonal skills.
• Advanced English (speaking, reading, writing).
• Proficiency with Google Sheets, CRM systems, and Microsoft Office.
• Ability to work independently and make quick decisions.

• Minimum 1 year of experience as a Scheduler (Home Health preferred).
• High school diploma or equivalent.
• Experience as a caregiver, CNA, or PCA is a plus.
• Full availability for the scheduled hours (not suitable for students).