Company Description

Indepth Research Institute (IRES) is a global provider of data-driven insights, innovative solutions, and transformative training that support sustainable growth and positive impact for organizations. Established in 2003, IRES has built a strong reputation for high-quality services and a culture of continuous learning. The institute partners with clients across sectors to help them navigate and lead change through skilling, upskilling, and reskilling of individuals and teams. By combining cutting-edge insights, practical solutions, and capacity-building, IRES equips professionals to address current challenges and seize future opportunities. The organization is committed to driving tangible results through dedicated support and guidance.

Role Description

The Mental Health, Staff Resilience & Trauma Support Consultants will provide on-site psychosocial support to staff and partners at IRES in Nairobi County, Kenya. This full-time role involves conducting individual and group counseling sessions, facilitating resilience and stress management workshops, and offering trauma-informed interventions in response to critical incidents. Consultants will assess mental health needs, design and implement support programs, and collaborate with organizational leaders to integrate well-being practices into workplace culture. Daily tasks also include documenting casework, maintaining confidentiality and ethical standards, providing referrals when necessary, and contributing to training materials and awareness campaigns that promote mental health, emotional safety, and professional resilience.

Qualifications

• Candidates should possess strong Analytical Skills to assess mental health needs, interpret psychosocial data, and design evidence-based interventions.
• Candidates should possess Customer Support and Customer Satisfaction skills to provide compassionate, responsive, and client-centered care to staff and partners.
• Candidates should possess Technical Support skills related to mental health tools, digital counseling platforms, and documentation systems used in service delivery.
• Candidates should possess Consulting skills to advise organizational leadership on staff well-being strategies, trauma-informed policies, and resilience programs.
• Master's degree or professional training in psychology, counseling, social work, or related mental health field; relevant licensure or certification is an advantage.
• Demonstrated experience in trauma counseling, crisis intervention, or staff wellness programs, preferably in complex or high-stress environments.
• Strong communication, facilitation, and interpersonal skills, with the ability to work inclusively with diverse teams and cultures.
• Commitment to ethical practice, confidentiality, cultural sensitivity, and continuous professional development.

Requirements added by the job poster

• Master's Degree

• Provide on-site psychosocial support to staff and partners at IRES in Nairobi County, Kenya.
• Conduct individual and group counseling sessions.
• Facilitate resilience and stress management workshops.
• Offer trauma-informed interventions in response to critical incidents.
• Assess mental health needs, design and implement support programs, and collaborate with organizational leaders to integrate well-being practices into workplace culture.
• Document casework, maintain confidentiality and ethical standards, and provide referrals when necessary.
• Contribute to training materials and awareness campaigns that promote mental health, emotional safety, and professional resilience.

• Analytical skills
• Customer support and customer satisfaction
• Technical support related to mental health tools, digital counseling platforms, and documentation systems
• Consulting skills
• Communication
• Facilitation
• Interpersonal skills
• Ability to work inclusively with diverse teams and cultures
• Ethical practice
• Confidentiality
• Cultural sensitivity

• Master's degree or professional training in psychology, counseling, social work, or related mental health field.
• Relevant licensure or certification is an advantage.
• Demonstrated experience in trauma counseling, crisis intervention, or staff wellness programs, preferably in complex or high-stress environments.
• Commitment to continuous professional development.
• Master's Degree