Background information about the job or company

Looking for an IT training job in Kenya? Startup Lions ICT Campus is hiring a Mobile Leap (ML) Cohort Coach skilled in mobile development instruction, digital literacy facilitation, mentorship, and cohort performance tracking.

Role Purpose

The Mobile LEAP Coach is responsible for day-to-day learner support, classroom execution, and discipline enforcement, ensuring that learners stay engaged, present, and progressing throughout the cohort.

The coach plays a critical role in preventing dropout, reinforcing learning, and maintaining accurate learner data in Asha, directly contributing to completion rate, attendance compliance, and skill readiness.

Responsibilities or duties

Classroom Execution Support

• Support the Cohort Guide in delivering daily training sessions.
• Reinforce key concepts through practical exercises and peer support.
• Ensure all learners are actively participating during sessions.
• Maintain classroom order, discipline, and time management.

Learner Monitoring & Support

• Track daily learner engagement, attendance, and behavior.
• Provide hands-on support to learners struggling with content.
• Act as the first point of contact for learner challenges.
• Build strong relationships to motivate and retain learners.

Dropout Prevention & Risk Management

• Identify at-risk learners early (attendance drop, low participation, poor performance).
• Conduct follow-ups (calls, check-ins, peer support) for absent learners.
• Escalate critical cases to the Cohort Guide/Welfare Team.
• Support interventions to retain learners within the program.

Attendance & Asha Data Management

• Take daily attendance accurately and on time.
• Ensure real-time or same-day updates in Asha.
• Track learner progress and flag inconsistencies.
• Maintain clean, complete, and reliable cohort data.

Assessment & Practice Support

• Support quizzes, assignments, and practical exercises.
• Help learners complete daily/weekly tasks.
• Reinforce learning through revision sessions and peer learning.

Inclusion & Safeguarding

• Ensure all learners are actively included and supported.
• Pay attention to vulnerable groups (young mothers, refugees, PWDs).
• Report safeguarding or welfare concerns immediately.
• Support implementation of inclusive learning practices.

Reporting & Coordination

• Provide session updates to the cohort captain on:
  • Attendance
  • At-risk learners
  • Classroom challenges
• Participate in weekly trainer meetings.
• Coordinate with:
  • Cohort Guide (delivery alignment)
  • Welfare Team (learner well-being)
  • Data Officer (Asha compliance)

Qualifications or requirements

Qualifications & Experience

• Graduate of Mobile LEAP (minimum); Bootcamp is an added advantage
• Completed Training of Trainers (TOT) (preferred)
• Experience as a learner or assistant in previous cohorts
• Strong communication and interpersonal skills
• High level of discipline and accountability
• Basic digital literacy and data entry skills

• Support the Cohort Guide in delivering daily training sessions.
• Reinforce key concepts through practical exercises and peer support.
• Ensure all learners are actively participating during sessions.
• Maintain classroom order, discipline, and time management.
• Track daily learner engagement, attendance, and behavior.
• Provide hands-on support to learners struggling with content.
• Act as the first point of contact for learner challenges.
• Build strong relationships to motivate and retain learners.
• Identify at-risk learners early (attendance drop, low participation, poor performance).
• Conduct follow-ups (calls, check-ins, peer support) for absent learners.
• Escalate critical cases to the Cohort Guide/Welfare Team.
• Support interventions to retain learners within the program.
• Take daily attendance accurately and on time.
• Ensure real-time or same-day updates in Asha.
• Track learner progress and flag inconsistencies.
• Maintain clean, complete, and reliable cohort data.
• Support quizzes, assignments, and practical exercises.
• Help learners complete daily/weekly tasks.
• Reinforce learning through revision sessions and peer learning.
• Ensure all learners are actively included and supported.
• Pay attention to vulnerable groups (young mothers, refugees, PWDs).
• Report safeguarding or welfare concerns immediately.
• Support implementation of inclusive learning practices.
• Provide session updates to the cohort captain on attendance, at-risk learners, and classroom challenges.
• Participate in weekly trainer meetings.
• Coordinate with Cohort Guide (delivery alignment), Welfare Team (learner well-being), and Data Officer (Asha compliance).

• Mobile development instruction
• Digital literacy facilitation
• Mentorship
• Cohort performance tracking
• Strong communication and interpersonal skills
• High level of discipline and accountability
• Basic digital literacy and data entry skills

• Graduate of Mobile LEAP (minimum)
• Bootcamp is an added advantage
• Completed Training of Trainers (TOT) (preferred)
• Experience as a learner or assistant in previous cohorts