Background information about the job or company (e.g., role context, company overview)

As an NPO Engineer at Nokia, you will optimize multi-vendor Radio Networks, primarily focusing on 4G while extending expertise to 2G, 3G, and 5G systems. You will analyze network performance, engage with customers to identify needs, and implement troubleshooting strategies to enhance coverage, quality, and user experience. Collaborating with a dedicated team, you will drive improvements to meet performance KPIs, generate comprehensive reports, and guide customers through activation plans. This role offers the opportunity to shape the future of telecommunications while developing your skills in a dynamic, team-oriented environment.

Responsibilities or duties

• Optimize multi-vendor Radio Networks (2G, 3G, 4G & 5G) to meet performance KPIs.
• Conduct analysis of poor cell performance and implement troubleshooting strategies.
• Engage with customers to understand requirements and provide innovative solutions.
• Tune Radio Network parameters to enhance coverage, quality, capacity, and user experience.
• Perform root cause analysis for end-to-end issues and devise actionable solutions.
• Create comprehensive SLA KPI reports for optimization and acceptance processes.
• Coordinate site acceptance for new integrations and expansions, including physical site optimization.

Qualifications or requirements (e.g., education, skills)

• Bachelor’s degree in Telecommunication, Electrical, or Computer Engineering
• Strong expertise in Ericsson and Nokia Radio Access technologies
• Ability to conduct in-depth analysis from radio network statistics and Layer 3 traces
• Experience in customer management to maximize customer satisfaction
• Knowledge of multi-layer, multi-technology Radio Network Parameter tuning
• Strong skills in MS Office suite, including PowerPivot, Power BI, and Power Automate
• Exhibits creativity and resourcefulness
• Excellent interpersonal and communication skills, both orally and in writing

Experience needed

• 4+ years of hands-on experience in RF Planning & Optimization for 2G, 3G, LTE/VoLTE, and 5G networks
• Experience with Drive-Test log analysis and proficiency in NPO tools

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

• Flexible and hybrid working schemes
• A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
• Life insurance to all employees to provide peace of mind and financial security
• Well-being programs to support your mental and physical health
• Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
• Employee Growth Solutions to support your personalized career & skills development
• Diverse pool of Coaches & Mentors to whom you have easy access
• A learning environment which promotes personal growth and professional development - for your role and beyond

• Optimize multi-vendor Radio Networks (2G, 3G, 4G & 5G) to meet performance KPIs.
• Conduct analysis of poor cell performance and implement troubleshooting strategies.
• Engage with customers to understand requirements and provide innovative solutions.
• Tune Radio Network parameters to enhance coverage, quality, capacity, and user experience.
• Perform root cause analysis for end-to-end issues and devise actionable solutions.
• Create comprehensive SLA KPI reports for optimization and acceptance processes.
• Coordinate site acceptance for new integrations and expansions, including physical site optimization.

• Strong expertise in Ericsson and Nokia Radio Access technologies
• Ability to conduct in-depth analysis from radio network statistics and Layer 3 traces
• Experience in customer management to maximize customer satisfaction
• Knowledge of multi-layer, multi-technology Radio Network Parameter tuning
• Strong skills in MS Office suite, including PowerPivot, Power BI, and Power Automate
• Exhibits creativity and resourcefulness
• Excellent interpersonal and communication skills, both orally and in writing

• Bachelor’s degree in Telecommunication, Electrical, or Computer Engineering
• 4+ years of hands-on experience in RF Planning & Optimization for 2G, 3G, LTE/VoLTE, and 5G networks
• Experience with Drive-Test log analysis and proficiency in NPO tools