Background

Our client, a fast-growing Internet Service Provider (ISP), is seeking a skilled and dependable Network Engineer to design, configure, and maintain robust network infrastructure across LAN, WAN, and WLAN environments. The ideal candidate will play a critical role in ensuring high availability, optimal performance, and security of both customer-facing and internal network systems.

Key Responsibilities

Network Design & Implementation

• Design, deploy, and manage scalable ISP network infrastructure (fiber, wireless, and radio links).
• Configure and maintain routing and switching environments using technologies such as Cisco and MikroTik.
• Plan and implement network expansions and upgrades.

Network Operations & Maintenance

• Monitor network performance and ensure maximum uptime and reliability.
• Troubleshoot and resolve network outages, latency issues, and performance bottlenecks.
• Perform regular maintenance, upgrades, and patch management.

Security & Compliance

• Implement and maintain network security measures including firewalls, VPNs, and intrusion detection systems.
• Ensure adherence to security policies and industry best practices.
• Conduct vulnerability assessments and mitigate risks.

NOC & Support

• Work closely with the Network Operations Center (NOC) to ensure efficient incident response and resolution.
• Provide tier 2/3 technical support for network-related issues.
• Maintain documentation for network configurations, processes, and troubleshooting guides.

Customer & Internal Support

• Support enterprise and retail customers with connectivity solutions.
• Collaborate with internal teams (technical support, field engineers, and sales) for service delivery.

Qualifications & Experience

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum 5+ years of experience as a Network Engineer in an ISP environment.
• Proven experience with ISP technologies including: Fiber optic networks, Wireless systems and radio links
• Hands-on experience with: Cisco networking equipment, MikroTik routers and configurations
• Experience working in or with a Network Operations Center (NOC)

Certifications (Preferred)

CCNA / CCNP (Cisco Certified Network Associate/Professional)

HCIP (Huawei Certified ICT Professional)

MikroTik certifications (MTCNA, MTCRE, etc.)

• Design, deploy, and manage scalable ISP network infrastructure (fiber, wireless, and radio links).
• Configure and maintain routing and switching environments using technologies such as Cisco and MikroTik.
• Plan and implement network expansions and upgrades.
• Monitor network performance and ensure maximum uptime and reliability.
• Troubleshoot and resolve network outages, latency issues, and performance bottlenecks.
• Perform regular maintenance, upgrades, and patch management.
• Implement and maintain network security measures including firewalls, VPNs, and intrusion detection systems.
• Ensure adherence to security policies and industry best practices.
• Conduct vulnerability assessments and mitigate risks.
• Work closely with the Network Operations Center (NOC) to ensure efficient incident response and resolution.
• Provide tier 2/3 technical support for network-related issues.
• Maintain documentation for network configurations, processes, and troubleshooting guides.
• Support enterprise and retail customers with connectivity solutions.
• Collaborate with internal teams (technical support, field engineers, and sales) for service delivery.

• Cisco networking equipment
• MikroTik routers and configurations
• ISP technologies (fiber optic networks, wireless systems, radio links)
• Network security (firewalls, VPNs, intrusion detection systems)
• Network monitoring and troubleshooting
• Network documentation

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum 5+ years of experience as a Network Engineer in an ISP environment.
• Proven experience with ISP technologies including: Fiber optic networks, Wireless systems and radio links
• Hands-on experience with: Cisco networking equipment, MikroTik routers and configurations
• Experience working in or with a Network Operations Center (NOC)
• CCNA / CCNP (Preferred)
• HCIP (Preferred)
• MikroTik certifications (MTCNA, MTCRE, etc.) (Preferred)